Functional Product Analyst

Welcome to Highmark Health, where we are dedicated to improving the health and wellbeing of our communities. We are seeking a highly skilled Functional Product Analyst to join our team and play a crucial role in developing and enhancing our products to better serve our customers. As a Functional Product Analyst, you will have the opportunity to use your analytical and problem-solving skills to drive the success of our products and make a positive impact on the lives of our members. We are looking for someone with a strong understanding of product development, excellent communication skills, and a passion for making a difference in the healthcare industry. If you are a highly motivated and detail-oriented individual, we encourage you to apply for this exciting opportunity with Highmark Health. Collaborate with cross-functional teams to identify and define product requirements and specifications. Conduct market research and analyze customer feedback to identify opportunities for product improvements. Develop and maintain a deep understanding of the healthcare industry and current market trends. Utilize data analysis and other research methods to identify potential areas for product growth and enhancement. Create and maintain detailed product documentation, including user stories, use cases, and functional requirements. Work closely with software developers to ensure product deliverables meet functional and technical specifications. Communicate product updates and changes to stakeholders, including customers and internal teams. Conduct user acceptance testing to ensure product functionality meets business requirements. Provide support and training to internal teams on product features and functionality. Monitor and analyze product performance and make recommendations for improvements. Collaborate with project managers to ensure timely delivery of product enhancements and updates. Stay up-to-date on industry best practices and make recommendations for process improvements. Act as a subject matter expert on product features and functionality. Participate in product strategy and roadmap planning sessions. Ensure compliance with regulatory requirements and industry standards. Continuously strive to improve the customer experience through product enhancements and updates. Maintain a deep understanding of Highmark Health's mission and values, and embody them in all aspects of the job. Demonstrate a positive and collaborative attitude, fostering a supportive and inclusive team environment. Highmark Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job