FULL TIME Remote: Inbound Call Center Agent - March 10 Start Date
We are seeking a passionate Remote: Inbound Call Center Agent- March 10 Start Date! Based in Remote, this role is available for an immediate start. This position requires a strong skillset in relevant areas. You can expect a salary of Competitive salary for this role.
Grand Circle Corporation is hiring REMOTE Traveler Support Counselors to join our March 10th 2025 class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our travelers.
Why Work With Us?
? Medical, Dental, Vision & Life Insurance(s)
? Strong PTO package - 16 days and accruing more each year
? 11 Paid holidays throughout the year
? 401(K) with Company Match
Responsibilities
? Manage inbound service calls; assisting customers with making reservation changes, educating them on tour itineraries, processing payments, and responding to inquiries.
? Advise, book, and update airline reservations as necessary using code-based software.
? Communicate comprehensive information to travelers, including details about our products and policies.
? Compete individually while maintaining a positive team spirit.
? Demonstrate the ability to balance company values, key result areas (KRAs), and performance goals
Qualifications
? 2+ years of experience working in a call center environment.
? Must have experience working in a remote call center environment
? Ability to multi-task and navigate multiple computer systems
Remote Work Requirements:
? Must have hardwired internet (cannot use Wi-Fi)
? Telephone Service - either through landline or VOIP
This position is remote and requires candidates to be located in one of the following states:?Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Massachusetts, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Virginia, Washington.
Apply Now
Grand Circle Corporation is hiring REMOTE Traveler Support Counselors to join our March 10th 2025 class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our travelers.
Why Work With Us?
? Medical, Dental, Vision & Life Insurance(s)
? Strong PTO package - 16 days and accruing more each year
? 11 Paid holidays throughout the year
? 401(K) with Company Match
Responsibilities
? Manage inbound service calls; assisting customers with making reservation changes, educating them on tour itineraries, processing payments, and responding to inquiries.
? Advise, book, and update airline reservations as necessary using code-based software.
? Communicate comprehensive information to travelers, including details about our products and policies.
? Compete individually while maintaining a positive team spirit.
? Demonstrate the ability to balance company values, key result areas (KRAs), and performance goals
Qualifications
? 2+ years of experience working in a call center environment.
? Must have experience working in a remote call center environment
? Ability to multi-task and navigate multiple computer systems
Remote Work Requirements:
? Must have hardwired internet (cannot use Wi-Fi)
? Telephone Service - either through landline or VOIP
This position is remote and requires candidates to be located in one of the following states:?Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Massachusetts, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Virginia, Washington.
Apply Now