Fulfillment Operations Assistant

RTI is a software framework company for physical AI systems, aiming to run a smarter world. They are seeking a Fulfillment Operations Assistant to review sales orders, fulfill them according to company processes, and maintain operational documentation while ensuring data integrity. Responsibilities Review incoming sales orders and work with the Legal, Renewal Sales, Account team, and customers to ensure orders are compliant with RTI terms and approved to be processed Fulfill sales orders following our documented processes and setup / initiate backend cross-departmental workflows within our business systems Triage and respond to incoming internal and external requests and questions Audit reports and enforce data integrity across our business systems Manage, maintain, and update operational process documentation and resources Develop a fundamental understanding of how to utilize Salesforce to execute job responsibilities Skills Bachelor's degree required, with 1–2 years of professional experience Excellent verbal and written communication skills, with a team-oriented work ethic focused on collective success Self-starter who's able to work with minimal direction, exhibiting a heightened sense of urgency and strong attention to detail Exceptional time management, prioritization, and multi-tasking skills in a fast-paced environment Process-oriented and able to keep pace with the evolution of processes as we grow Excellent computer skills – Strong proficiency using Windows, MS Office Suite (PowerPoint, Word, Excel), Google Apps, Adobe Acrobat US Person requirement *Due to export-control regulations, we can only consider “US persons” for this role. A “US person” is defined by federal law as a US citizen, lawful permanent resident (green card holder), refugee, or asylee. We are not able to provide visa sponsorship or transfer.* Benefits Flexible working schedule Hybrid working + Home Office Stipend to cover the costs of working from home Flexible Paid Time Off + “Real Vacation Bonus,” an additional bonus for taking more than 1-week of uninterrupted vacation Annual bonus based on individual and company performance + other prizes and awards Company Overview Real-Time Innovations (RTI) is the software framework company for physical AI systems, with a mission to run a smarter world. It was founded in 1991, and is headquartered in Sunnyvale, California, USA, with a workforce of 201-500 employees. Its website is