Fulfillment Center Manager - Arlington

FULFILLMENT CENTER MANAGERThink of your favorite book from childhood. Got it? Great. Now, that warm, joyful feeling you have right now—that’s what we do. Literati is a modern children’s book company focused on helping kids fall in love with reading at every age and stage. We make it easy to find great books through our school book fairs, school store fundraising platform, and book clubs using a unique mix of expert curation and data science. We’re on a mission to help parents ignite a love of learning and a love of life.Role SummaryThe Fulfillment Center Manager (FCM) is a seasoned operations professional with expertise in both fulfillment (distribution) and transportation. This role provides full oversight of one of our Fulfillment Centers and is accountable for leading 30–50 team members, including multiple layers of management. Reporting directly to the Director of Operations, this role is integral to developing processes across our distribution network and ensuring day-to-day excellence in operational execution. The salary range for this role is $90,000-$115,000.REQUIREMENTS5+ years in leadership or managementBachelor’s degree or equivalent business experiencePrior experience with full P&L responsibilityProven leadership and team management skillsHigh-level proficiency in Excel and PowerPointExperience with Microsoft Office and Google SuiteStrong communication and collaboration skillsAbility to walk and stand for prolonged periodsSafety-conscious and committed to operational excellenceAbility to manage multiple priorities and meet deadlinesWE’D LOVE TO SEEExperience in fulfillment and transportation managementDemonstrated success managing large-scale operations with high volumesProcess development expertise focused on efficiency and customer satisfactionAbility to build and sustain strong teams and workplace cultureStrategic thinking combined with hands-on leadershipStrong mentorship and coaching abilityRESPONSIBILITIESLead all fulfillment center operations, overseeing a team of 30-50 across various rolesManage staffing, hiring, training, and development, especially around peak seasonsMonitor and manage budgets, forecasts, and overall P&L performanceEnsure fulfillment center safety, efficiency, and adherence to process standardsMaintain high-quality production standards and collaborate with transportation partnersBuild a culture of excellence and continuous improvementCollaborate cross-functionally with internal departments and external vendor partnersChampion operational strategies aligned with company growth goalsTravel occasionally as needed to support multi-site initiativesABOUT LITERATIWe offer competitive salaries, company equity, medical/dental/vision insurance, 401k, short-term disability insurance, parental leave, employee assistance programs, flexible work schedules, and flexible time off.We are dedicated to cultivating and preserving a culture of inclusion and connectedness that sees, reflects, welcomes, and celebrates the innovation and talent of a diverse array of people. We seek people with drive and a touch of alchemy. We also recognize that some people—particularly underrepresented groups, women, BIPOC, and LGBTQ+—may not be comfortable applying to a position unless they meet 100% of the qualifications. Even if your experience isn’t a precise match for the role, we highly encourage you to apply. And if your career has taken you to some spectacular (or spectacularly strange) places, we love a good story.

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