Frontend Engineer - Grafana Ops - SLO/Service Center (Remote, Canada)

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.Frontend Engineer - SLOWhat we doThe Grafana Ops group builds tools that help teams maintain high system reliability and respond quickly to incidents.The SLO squad builds features for the Service Level Objective and Service Center products to help our customers implement a mature observability strategy and achieve high system reliability. You’ll be working with a team of creative engineers, product managers, and product designers to deliver customer focused features. We ship code frequently and work with a short feedback cycle. You will have an opportunity to make a significant impact on Grafana’s products and our customers’ experience.We are a remote-first and global company. We embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective. We are looking for a Frontend Engineer that is motivated to provide seamless experiences for our customers to join our team! Our stack is Typescript + React interacting with backend APIs written in Golang.Key ResponsibilitiesYou will be working in a remote-first global company. You will regularly attend meetings with colleagues from different time zones; effective communication is key.For us, working together means being collaborative, friendly, kind, and respectful. You can contribute to a discussion, disagree constructively, and commit to the team’s decision. You are able to communicate design decisions clearly in written and spoken English.You will transform ideas into working code. You will research problems, design solutions, get feedback, and complete implementations independently.You will work with Product Managers and Product Designers to develop software with a user-centered approach. You will build an understanding of the users’ context and goals which will help you build the right solution with the maximum value.You will solve complex technical problems and validate your solutions with comprehensive testing.You will participate in the squad’s on-call rotation to support our products in production environments.About YouBasic QualificationsFrontend engineering experience: experience implementing production applications with technologies such as Javascript, Typescript, CSS, and React.Excellent communication: express ideas clearly and effectively in written and spoken English. Previous experience working with remote teams and cross timezone communication.Self-motivated: you take initiative and complete tasks independently.Kind and conscientious: you communicate thoughtfully, offer genuine compliments, and provide constructive feedback when necessary.Customer centric: helping customers solve their observability challenges excites you.Bonus QualificationsProblem solver: you demonstrate original, creative thinking when faced with technical roadblocks.Detail oriented: you do sweat the details, and it shows in the exceptional quality of your work.Lifelong learner: you're passionate about learning and constantly seek opportunities to grow.Enthusiastic collaborator: working with others energizes you, and you thrive in team settings.Fullstack developer: experience building APIs and services using Node.js, Go, or other backend technologies.Kubernetes capable: working knowledge of basic Kubernetes concepts and deploying applications to clusters.On-call rotation member: experience working in an on-call rotation to support production applications.Proficiency with automated testing: ability to use automated testing frameworks to validate application functionality. Integrating automated testing with CI/CD systems.In Canada, the base compensation range for this role is $120,927 - $145,113 CAD. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.Why You’ll Thrive at Grafana Labs:Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.Remote-First, Global Culture – Work from anywhere with collaboration at the heart of everything we do.Transparent Communication – Expect open decision-making and regular company-wide updates.Innovation-Driven – Autonomy and support to ship great work and try new things.Open Source Roots – Built on community-driven values that shape how we work.Empowered Teams – High trust, low ego culture that values outcomes over optics.Career Growth Pathways – Defined opportunities to grow and develop your career.Approachable Leadership – Transparent execs who are involved, visible, and human.Passionate People – Join a team of smart, supportive folks who care deeply about what they do.In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.For information about how your personal data is used once you’ve applied to a job, check out our privacy policy. Originally posted on Himalayas

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