Front Line Associate Lead
Company Overview:
Dollar General has been proudly serving communities across the United States for over 80 years, offering a wide variety of everyday essentials at affordable prices. Our stores feature groceries, snacks, health and beauty products, cleaning supplies, basic apparel, household goods, and seasonal items. With more than 17,000 locations in 46 states, Dollar General is dedicated to providing convenience, value, and a positive shopping experience for all customers.
Role and Responsibilities:
The Front Line Associate Lead plays a vital role in front-end operations by guiding sales associates, maintaining impulse displays, ensuring excellent customer service, and supporting smooth daily store activities. Key responsibilities include:
• Customer Service: Oversee cashier teams across multiple registers, approve voids and overrides, assist customers at checkout, and ensure accurate, efficient transactions.
• Cash Handling: Monitor cash levels, conduct drawer pulls, prepare bank deposits, and reconcile tills according to company security and accountability standards.
• Training and Development: Support onboarding and training of new cashiers on cash handling, scanning, and customer engagement to maintain high service quality.
• Store Operations: Adhere to company procedures, keep the front-end area clean, monitor security cameras for unusual activity, and ensure paperwork is completed accurately and promptly.
• Leadership: Serve as the main contact in the absence of the Front-End Lead, delegate tasks, improve team productivity, and motivate employees through effective leadership.
Required Skills and Experience:
• High school diploma or equivalent
• 6 months to 1 year of retail experience, lead experience preferred
• Knowledge of cash handling, cashier accountability, and deposit procedures
• Basic math skills including addition, subtraction, multiplication, division, and percentages
• Proficiency in operating cash registers and following safety and facility protocols
• Strong verbal and written communication abilities
• Ability to read and follow planograms and merchandising instructions
• Willingness to obtain local or state food handling certification if required
Additional Requirements:
• Ability to lift up to 25 lbs
• Comfortable working in a fast-paced retail environment
• Availability to work evenings, weekends, and holidays
• Adherence to all company policies and procedures
Compensation and Benefits:
Dollar General offers competitive pay, career advancement opportunities, and a supportive work environment. Specific compensation and benefits may vary by location and position.
About Dollar General:
Dollar General is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. Relocation assistance is not available for this role. Join Dollar General and be part of a company focused on delivering value, convenience, and service to communities nationwide.
Apply Now
Apply Now
Dollar General has been proudly serving communities across the United States for over 80 years, offering a wide variety of everyday essentials at affordable prices. Our stores feature groceries, snacks, health and beauty products, cleaning supplies, basic apparel, household goods, and seasonal items. With more than 17,000 locations in 46 states, Dollar General is dedicated to providing convenience, value, and a positive shopping experience for all customers.
Role and Responsibilities:
The Front Line Associate Lead plays a vital role in front-end operations by guiding sales associates, maintaining impulse displays, ensuring excellent customer service, and supporting smooth daily store activities. Key responsibilities include:
• Customer Service: Oversee cashier teams across multiple registers, approve voids and overrides, assist customers at checkout, and ensure accurate, efficient transactions.
• Cash Handling: Monitor cash levels, conduct drawer pulls, prepare bank deposits, and reconcile tills according to company security and accountability standards.
• Training and Development: Support onboarding and training of new cashiers on cash handling, scanning, and customer engagement to maintain high service quality.
• Store Operations: Adhere to company procedures, keep the front-end area clean, monitor security cameras for unusual activity, and ensure paperwork is completed accurately and promptly.
• Leadership: Serve as the main contact in the absence of the Front-End Lead, delegate tasks, improve team productivity, and motivate employees through effective leadership.
Required Skills and Experience:
• High school diploma or equivalent
• 6 months to 1 year of retail experience, lead experience preferred
• Knowledge of cash handling, cashier accountability, and deposit procedures
• Basic math skills including addition, subtraction, multiplication, division, and percentages
• Proficiency in operating cash registers and following safety and facility protocols
• Strong verbal and written communication abilities
• Ability to read and follow planograms and merchandising instructions
• Willingness to obtain local or state food handling certification if required
Additional Requirements:
• Ability to lift up to 25 lbs
• Comfortable working in a fast-paced retail environment
• Availability to work evenings, weekends, and holidays
• Adherence to all company policies and procedures
Compensation and Benefits:
Dollar General offers competitive pay, career advancement opportunities, and a supportive work environment. Specific compensation and benefits may vary by location and position.
About Dollar General:
Dollar General is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. Relocation assistance is not available for this role. Join Dollar General and be part of a company focused on delivering value, convenience, and service to communities nationwide.
Apply Now
Apply Now