Front Desk Receptionist/Administrative Assistant
We are looking for a competent Administrative Assistant/Receptionist to help with the organization and running of the daily administrative operations of our insurance agency. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. Most of all, we are looking for a candidate with a heart of service.
Responsibilities
Manage incoming calls
Identify and assess customers needs to achieve satisfaction
Provide accurate, valid and complete information by using the right methods/tools
Keep records of customer interactions, process customer accounts and file documents (mostly digital)
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Skills
Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
Must be proficient in typing
Working knowledge of office equipment
Thorough understanding of office management procedures
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Excellent written and verbal communication skills
Proficiency in MS Office, Outlook, Excel
Familiarity with CRM systems and practices
Insurance license is not mandatory, but extremely helpful
Ability to pass insurance exam within six months of hire
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
This Job Is:
A job for which military experienced candidates are encouraged to apply
Open to applicants who do not have a high school diploma/GED
Open to applicants who do not have a college diploma
Work Remotely
No
Job Type: Full-time
Pay: $32,500.00 - $35,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Education:
High school or equivalent (Required)
Experience:
Microsoft Office: 2 years (Required)
Customer Service: 2 years (Required)
License/Certification:
Insurance Producer License (Preferred)
Work Location: In person
Apply Now
Responsibilities
Manage incoming calls
Identify and assess customers needs to achieve satisfaction
Provide accurate, valid and complete information by using the right methods/tools
Keep records of customer interactions, process customer accounts and file documents (mostly digital)
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Skills
Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
Must be proficient in typing
Working knowledge of office equipment
Thorough understanding of office management procedures
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Excellent written and verbal communication skills
Proficiency in MS Office, Outlook, Excel
Familiarity with CRM systems and practices
Insurance license is not mandatory, but extremely helpful
Ability to pass insurance exam within six months of hire
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
This Job Is:
A job for which military experienced candidates are encouraged to apply
Open to applicants who do not have a high school diploma/GED
Open to applicants who do not have a college diploma
Work Remotely
No
Job Type: Full-time
Pay: $32,500.00 - $35,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Education:
High school or equivalent (Required)
Experience:
Microsoft Office: 2 years (Required)
Customer Service: 2 years (Required)
License/Certification:
Insurance Producer License (Preferred)
Work Location: In person
Apply Now