Freight Senior Coordinator

Who Are We? Convelio is a licensed freight forwarding startup evolving at the intersection of Tech, Logistics and the Art World. The startup specialises in the global shipping & storage of high-end goods: paintings, sculptures, basically any valuable or bulky merchandise,alongside market leading SaaS technology to solve the problems that Registrars and Art Operations professionals face today.Our mission is to become a tech-driven company in a traditional industry, and therefore make the shipping & storage of bulky and valuable items as easy as possible by providing an online and seamless experience.We currently serve a wide range of customers from art galleries, antique dealers, auction houses, online platforms to interior designers. Your Role:As a Senior Freight Coordinator at Convelio you will play a pivotal role in shaping the future of art logistics. With your unique skill set and passion for detail, you will contribute to our mission of revolutionising the industry. In this role, you will have the great challenge of managing a crucial part of our logistics process starting from our warehouse to final delivery, making sure the whole process goes smoothly in order to make our clients happy.✏️ What you'll do:- Handle export (90%) and import (10%) operations from the UK, both air cargo and courier, while meeting time, budget and quality expectations- Manage your own export customs declarations (free circulation, bond and temporary admissions)- Be the first point of contact for our partners and importers, and manage our overseas agents for inbound shipments.- Monitor our orders with dedicated reports, tools, and a shared platform- Troubleshoot and remove roadblocks, solve complex freight situations- Suggest and implement process improvements within the Freight & Customs team- Work closely and collaboratively with our Customer Care and Warehouse teams ‍ Your profile:- You have 3+ years of experience handling courier (DHL/Fedex or similar) shipments and air cargo shipments (booking with the airline)- You are fluent in English and have excellent written and verbal communication skills- You are comfortable working in a shifting environment and know how to prioritise your tasks autonomously- Experience in art shipping and/or within the startup ecosystem is a plus- You are an excellent learner with a desire to adapt to new concepts and technologies What we offer:- Flexibility and embracing technology: We work in a dynamic and evolving environment, where new processes are constantly developed. Convelio remains an agile start-up despite our growth, and quickly adapts to the market and clients’ needs.- An opportunity to be part of a constantly developing and innovative company that is transforming the art logistics industry.- A dynamic and kind team spirit, where you will have all space and support to fulfil your potential and where your ideas are highly valued.⚙️The hiring process:- Discovery Interview with Ilaria, Talent Acquisition Lead- Short video Interview with Jasmine, General Manager UK- On-site interview with Jasmine & visit of the warehouse- Final call with Clément, one of our co-founders and Sebastien, Head of People- Reference check Additional Information ---------------------Learn more...---------------------Equal Employment Opportunity employerConvelio is proud to be an Equal Employment Opportunity employer. We are committed to equal opportunities based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identify, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We are passionate about building an inclusive culture where diversity is celebrated and leveraged to create better design and business decisions.

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