Forward Deployment Engineer (FDE)
Forward Deployment Engineer (FDE)Location: SingaporeTeam: Forward Deployment Engineering (FDE)About the RolePixalate is the market-leading fraud protection, privacy, and compliance analytics platform for Connected TV (CTV) and Mobile Advertising. We work 24/7 to guard our clients' reputations and grow their media value.As a Forward Deployment Engineer at Pixalate, you'll solve the "Last Mile" problem, bridging the gap between Pixalate's platform and each customer's unique business environment. You are the technical anchor of our sales team, architecting the specific configurations that allow clients to unlock the full value of our fraud detection and digital trust solutions.Uniquely, FDEs operate as a team of Subject Matter Experts (SMEs). You'll be assigned a specific Product Line (e.g., Data Feeds, Analytics, or Compliance) and deployed to sales calls when clients have needs in your domain. You act as the critical feedback loop between the market and Core Engineering while driving trial conversions and revenue for your product. What You’ll DoSales Technical PartnershipServe as the technical authority for your assigned product on every sales callValidate technical feasibility, answer architectural questions, and remove blockersEnsure clients feel technically confident moving forward with dealsMicro-Product ManagementOwn a specific product line as its deep SME in the fieldManage the technical roadmap for your product within each sales opportunityCollaborate with other FDEs when clients need multiple product integrationsPre-Launch Customer ValidationServe as the gatekeeper for product relevance within your assigned product lineSecure direct customer feedback before any feature launchesValidate solutions with live clients to ensure they solve actual business problemsEnd-to-End Trial OwnershipOwn technical accountability for your product line within each accountWork as part of the FDE Integration Team to ensure complete client integrationRemain engaged until your product is live, stable, and proving valueLast Mile Solution ArchitectureTranslate client's unstructured problems into clean Pixalate configurationsMap specific data fields and business logic to our platformEnsure clients are actually protected in their specific environmentUse Case Definition & DeliveryAuthor a specific Use Case Document for every engagementDefine exactly how the client applies Pixalate to their business (e.g., "Filtering IVT on Mobile App Traffic")Establish the official "Definition of Done" for each trialChurn Risk MitigationServe as the first line of defense against churnManually verify that data flowing into client dashboards matches the promised Use CaseEnsure clients experience their "Aha!" moment—seeing specific dollar savings or risk avoided—before contract signingPost-Integration HandoffFacilitate detailed technical transfer to Customer Success after contract signingDocument custom configurations and Use Cases for ongoing supportRequired QualificationsTechnical FoundationStrong understanding of data integration, APIs, and system architectureExperience translating business requirements into technical configurationsFamiliarity with ad tech, fraud detection, or digital analytics platforms Communication & CollaborationExcellent verbal and written communication skills for client-facing interactionsAbility to explain complex technical concepts to non-technical stakeholdersExperience working cross-functionally with Sales, Engineering, and Product teams Problem-Solving SkillsProven ability to diagnose and resolve complex integration challengesTrack record of creative problem-solving in ambiguous technical environmentsStrong documentation and process definition skills Preferred QualificationsExperience in ad tech, programmatic advertising, or digital fraud detectionBackground in solutions engineering, technical consulting, or pre-sales engineeringFamiliarity with CTV, mobile app analytics, or data feed integrationsExperience with trial management and customer success metricsUnderstanding of IVT (Invalid Traffic) or ad fraud conceptsWe're particularly interested in candidates who thrive at the intersection of technical depth and customer empathy. Show us how you've turned complex technical challenges into measurable customer wins.Other RequirementsTime Zone Flexibility: You must be willing to accommodate early morning or late evening calls to align with global engineering teams across US, EMEA, and APAC time zones.High-Volume MultitaskingAdTech Knowledge: A foundational understanding of the digital advertising ecosystem (DSP, SSP, Ad Server) is highly preferred.BenefitsWe focus on doing things differently and challenge each other to be the best we can be. A Competitive Compensation PackageMonthly Internet ReimbursementCasual, Remote Work EnvironmentFlexible HoursOpportunity for Advancement and Professional DevelopmentFun Annual Team EventsBeing part of a high-performing global team that wants to win and have fun doing itAbout Pixalate Pixalate offers the market-leading fraud protection, privacy, and compliance analytics platform for Connected TV (CTV), Mobile Apps, and Websites.Our platform has been used to unearth multiple high-profile criminal and illegal surveillance cases, including:Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research SaysAdweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTVWashington Post: Your kids’ apps are spying on themPro Publica: Porn, Piracy, Fraud: What Lurks Inside Google’s Black Box Ad EmpireABC7 News: The State of Children's Privacy OnlineNBC News: How many apps are tracking your childrenOur team of lawyers, data scientists, engineers, economists, and researchers spans globally with presence in California, New York, Washington DC, London and Singapore.