Forward Deployed Engineering Manager, GenAI Applications @ Scale AI

At Scale AI, we are not just building AI tools. We are pioneering the next era of enterprise AI. As businesses rush to harness the potential of Generative AI, Scale is leading the way, transforming workflows, automating complex processes, and driving real-world impact for the world’s largest enterprises and government organizations. Our Scale Generative AI Platform (SGP) powers production-grade GenAI applications with foundational services, APIs, and infrastructure that accelerate adoption across industries. As more of these applications go into production, we are expanding our Forward Deployed Engineering (FDE) team to drive hands-on innovation where it matters most: in our customers' environments. We are looking for a technical and strategic Engineering Manager to lead our European FDE team. This is a high-ownership role at a pivotal moment. You will be responsible for delivering high-impact GenAI solutions in production, leading a team that works directly with customers, and ensuring we solve real problems with clarity, speed, and excellence. Why this role is unique: Right place, right time: We are moving from prototypes to production at scale. Our FDE team is on the front lines of this transition, helping customers adopt AI faster and with more confidence. Customer-first mindset: You will foster a culture of deep customer empathy and practical problem-solving. From scoping use cases to shipping solutions, your team will be responsible for every step of the delivery lifecycle. Strategic influence: The lessons from forward-deployed efforts directly inform our core product roadmap. You will work closely with Product and Platform teams to identify patterns, prioritize improvements, and shape the evolution of SGP. Operational excellence: You will bring structure to delivery, improve execution, and scale our engineering operations in a fast-moving environment. This is a rare opportunity to help define how the next generation of AI applications is built and deployed. If you…

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