Financial Services Representative (hybrid)

Northwell Health is a healthcare organization seeking a Financial Services Representative to assist patients with their financial responsibilities. The role involves advising patients on financial obligations, processing payments, and maintaining financial records. Responsibilities Interviews patients to obtain necessary financial and insurance information Verifies patients insurance and collects additional insurance such as No Fault and Workers Compensation Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator Gathers documentation and assists in the completion of the Financial Assistance Program (FAU) application process Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital Establishes patients’ pro-rated financial obligations and sets-up payment arrangements/contracts Follows up on scheduled payments via mail and telephone Processes applications for Section 1011, where applicable Maintains daily work log of payments collected Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions Skills High School Diploma or equivalent required 1-3 years of relevant experience, required Company Overview Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians. It was founded in 1997, and is headquartered in Manhasset, New York, USA, with a workforce of 10001+ employees. Its website is