Financial Performance & Quality Assurance Analyst (Durham, NC, US, 27710)

Be You.
Duke University Human Resources – Benefits Administration is looking for a Financial Performance & Quality Assurance (FPQA) Analyst to join our team. In this role, you will transform complex healthcare and financial data into meaningful insights that inform the design, strategy, and performance of Duke’s employee benefits programs.

You’ll play a critical part in ensuring data accuracy, analyzing trends, validating financial performance, and supporting compliance activities. Every day you will work with sensitive HIPAA‑level data, uncover patterns between demographics, utilization, and costs, and communicate your findings through compelling visual and written reports. You’ll collaborate with teams across HR, Payroll, Finance, and external vendors to help strengthen Duke’s benefits ecosystem.

This is a great opportunity for someone who enjoys problem‑solving, translating data into insights, and supporting strategic decision‑making across a large, mission‑driven institution.

Minimum Requirements

B.A. / B.S. from an accredited institution, preferably in Data Science, Business Administration, or a related field. Practical and extensive plan performance and financial analysis experience may be considered in lieu of a degree.
Three years of experience in financial analysis, information gathering, and reporting. Proficiency in financial analysis tools and procedures.


Preferred Qualifications

Proven experience in robust data analysis, data storage, and data transfer.
Experience with PL/SQL and managing large data feeds and data validation.
Experience using visual analytics software such as Power BI or Tableau.
Experience in project management, census building, or ERISA/ACA compliance.


Other Requirements

Handle HIPAA‑level sensitive data and maintain privacy/security in all data processes.
Download, process, upload, and manage datasets within Duke and with external vendors.
Support compliance with Department of Labor and IRS regulations, including Form 5500 and Form 1095‑C.

This position is remote, occasional on-site visits.

Be Bold.
Position Description (Essential Duties)

Support the Associate Director of Benefits, Financial Performance & Quality Assurance in project organization and management.
Collect, clean, organize, and analyze data related to Duke’s benefit plans.
Explore trends, patterns, and relationships across demographics, utilization, and program costs.
Reconcile financial detail and determine benefit program effectiveness.
Create written and visual reports using analytic tools; present findings in meetings.
Assist with audit activities, actuarial analyses, and special projects requiring data analysis.
Manage data feeds to vendor analytics platforms and maintain data governance standards.
Provide liaison support to HRIC, Payroll, and Finance departments.
Research benefits information needs and respond to ad hoc reporting requests.


Choose Duke.
Duke University is recognized as a national leader in higher education, research, and health care — and our people make that possible. In Benefits Administration, you’ll join a team dedicated to excellence, accuracy, and service to the Duke community.
Here, you’ll contribute to work that directly impacts the lives of thousands of employees and families. You’ll collaborate with forward‑thinking colleagues, engage in meaningful cross‑departmental partnerships, and continue growing your expertise in data analytics, financial reporting, and benefits strategy.
Duke offers a competitive benefits package including comprehensive health insurance, paid time off, retirement plans with employer contributions, tuition assistance, and more. Learn more about Duke University’s benefits: https://hr.duke.edu/benefits/



Minimum Qualifications

Education
B.A. / B.S. from an accredited institution preferably in Finance or Business Administration or a related field Practical and extensive plan performance and financial analysis experience will be considered in lieu of a degree

Experience
Three years of experience in financial analysis, information gathering and reporting. Proficient in software and financial analysis tools and procedures.

Degrees, Licensures, Certifications
N/A Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $67,732.00 to USD $116,282.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goesbeyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/ Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender,gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it isessential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: [email protected]; phone: 919-668-1267).

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