Field Fraud Investigator - Mobile Devices

We are looking for a Fraud Investigator to join our Fraud group, as we scale up and drive digital and financial inclusion across our markets.We’re on the lookout for a Fraud Investigator who knows their way around fieldwork, understands how fraud really works on the ground, and isn’t afraid to knock on a few doors (literally and figuratively).If you’ve got a background in investigations—maybe from the police, law enforcement, or fraud risk roles—and you know how to work with external partners like the police or courts, then this role might just be for you.What the job is all aboutYou’ll be part of our fraud team, but your job goes way beyond a desk. Here’s a snapshot:Follow up on real fraud leads—cases flagged by our analysts that need boots-on-the-ground action.Track down people and data using addresses, phone numbers, next of kin details, and good old-fashioned legwork.Work closely with agents, informants, and law enforcement to resolve fraud cases and even make arrests when needed.Help us stay ahead of fraud trends by sharing what you’re seeing in the field.Push cases through the legal system, including securing court orders and getting devices examined when necessary.What you should bringExperience in field investigations — this could be fraud, criminal, financial, or security-related.Preferably, you’ve worked in or with law enforcement (e.g., detective, CID, or fraud unit). If you come from a private investigations background but know how to handle law enforcement and court systems, that’s great too.A professional network in Nigeria’s law enforcement or judicial system.You’re comfortable working independently and making judgment calls.You’re a great communicator — both with everyday people and professionals in the justice system.You understand how to collect, protect, and present evidence — and why getting it right matters.Why M-KOPA?At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.Important NoticeM-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

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