Field CTO (Remote, East Coast) (Boston, Massachusetts, US)

Your role at Dynatrace Dynatrace is seeking a strategic, customer-facing Field CTO to serve as a senior technical advisor to executives, enterprise architects, and transformation leaders at our most important customers and prospects. This leader will connect business priorities to technical strategy, helping organizations use Dynatrace to improve resilience, accelerate innovation, strengthen security, and drive measurable business outcomes. The Field CTO operates at the intersection of executive engagement, technical vision, sales strategy, and market influence. This role partners closely with Sales, Solution Engineering, Product Management, Customer Success, Alliances, and Marketing to shape large, strategic opportunities and elevate Dynatrace’s role as a trusted transformation partner. Key Responsibilities Act as the executive technical advisor for strategic accounts, engaging CIOs, CTOs, CISOs, VP Engineering, platform teams, and business stakeholders. Translate customer business goals into compelling transformation strategies powered by Dynatrace. Lead high-impact technical discovery and executive conversations around observability, cloud modernization, AI adoption, security, automation, and business outcomes. Shape account strategy with Sales and Solution Engineering teams for complex, multi-stakeholder deals. Develop board-level and executive-level narratives that connect platform capabilities to risk reduction, operational excellence, digital experience, and growth. Guide customers on modern observability and security operating models, including platform engineering, SRE, DevSecOps, and AI-assisted operations. Support large opportunities by validating architecture direction, differentiation, value realization, and long-term platform vision. Influence go-to-market strategy by bringing field insight back to Product, Marketing, and leadership teams. Represent Dynatrace externally through executive briefings, customer workshops, industry events, webinars, and thought leadership. Mentor field teams on executive engagement, storytelling, value selling, and strategic account planning. Help create reusable field assets, strategic points of view, and technical value frameworks for priority industries and use cases. Partner with Customer Success and Services to promote adoption strategies that expand platform value over time. What will help you succeed Minimum Requirements: 12+ years of experience in enterprise technology, including senior roles in architecture, engineering, observability, cloud, security, or technical go-to-market leadership. 5+ years in a customer-facing leadership role such as Field CTO, Enterprise Architect, CTO Advisor, Chief Architect, VP/Senior Director of Solution Engineering, or similar. Strong executive presence with the ability to communicate equally well with C-level leaders and deeply technical teams. Proven experience supporting complex enterprise sales cycles and strategic digital transformation programs. Preferred Requirements: Deep knowledge of cloud platforms, modern application architectures, distributed systems, platform engineering, and enterprise IT operations. Strong understanding of observability, application performance, infrastructure, log analytics, digital experience, automation, and security. Experience in observability, AIOps, application security, cloud-native platforms, or enterprise analytics. Ability to connect technical transformation to business KPIs, value realization, and organizational change. Excellent communication, presentation, and workshop facilitation skills. Willingness to travel based on customer and business needs. Familiarity with executive value frameworks, business case development, and enterprise transformation methodology. Experience working with Fortune 500 or large global organizations. Background in SaaS or platform companies serving engineering, operations, and security teams. Public speaking and thought leadership experience, including conferences, customer events, or published content. Knowledge of AI/LLM adoption patterns and how AI can improve operational and business decision-making. Why you will love being a Dynatracer Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards The base salary range for this role is $166,000 - $207,000. When determining your salary, we consider your experience, skills, education, and work location. Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.