Field Auto Physical Damage Appraiser Royal Oak, MI
About the position
The Auto Club Group is seeking a Field Auto Physical Damage Appraiser to work remotely while providing exceptional customer service through in-person assessments of vehicle damage. This role involves inspecting vehicles, preparing damage estimates, and guiding members through the claims process, including handling moderate to complex claims. The position offers a competitive salary, a sign-on bonus, and opportunities for performance-based bonuses, making it an attractive career choice for those with experience in insurance or claims.
Responsibilities
Deliver world-class customer service through in-person appointments to assess vehicle damage.
,
Inspect vehicles and prepare estimates of damage while monitoring repairs for customers/members.
,
Review documents and assist members in understanding their case files and the auto repair process.
,
Handle moderate to complex claims, including Total Loss cases.
,
Travel to field locations as necessary to complete job responsibilities.
Requirements
Associate degree in Business Administration, Insurance, or related field, or equivalent work experience.
,
One year of experience in negotiating claim settlements, preparing estimates, and resolving coverage questions.
,
Completion of relevant insurance training programs or designations, such as the Insurance Institute of America's General Insurance Program or equivalent CPCU coursework.
,
Eligibility to acquire a State Adjuster's license within 90 days of hire, if required by state regulations.
,
Valid state driver's license and knowledge of Fair Trade Practices relating to claims.
Nice-to-haves
Completion of I-Car 2000 training and CCC training.
,
Strong communication skills and excellent customer service abilities.
,
Effective organizational and follow-up skills.
Benefits
$2500 sign-on bonus
,
Competitive salary of $63,814 - $80,000 annually
,
Monthly performance-based bonus potential up to $500
,
Annual performance-based salary increases
,
Corporate incentive plan bonus up to 4%
,
401k with automatic enrollment and company match up to 6%
,
Comprehensive medical, dental, and vision coverage
,
Paid time off (PTO) - up to 2 weeks in the first year, 3 weeks at 2 years
,
Paid holidays
,
Company cell phone
,
Complimentary AAA membership
,
Discounts on travel, entertainment, and shopping.
Apply Now
The Auto Club Group is seeking a Field Auto Physical Damage Appraiser to work remotely while providing exceptional customer service through in-person assessments of vehicle damage. This role involves inspecting vehicles, preparing damage estimates, and guiding members through the claims process, including handling moderate to complex claims. The position offers a competitive salary, a sign-on bonus, and opportunities for performance-based bonuses, making it an attractive career choice for those with experience in insurance or claims.
Responsibilities
Deliver world-class customer service through in-person appointments to assess vehicle damage.
,
Inspect vehicles and prepare estimates of damage while monitoring repairs for customers/members.
,
Review documents and assist members in understanding their case files and the auto repair process.
,
Handle moderate to complex claims, including Total Loss cases.
,
Travel to field locations as necessary to complete job responsibilities.
Requirements
Associate degree in Business Administration, Insurance, or related field, or equivalent work experience.
,
One year of experience in negotiating claim settlements, preparing estimates, and resolving coverage questions.
,
Completion of relevant insurance training programs or designations, such as the Insurance Institute of America's General Insurance Program or equivalent CPCU coursework.
,
Eligibility to acquire a State Adjuster's license within 90 days of hire, if required by state regulations.
,
Valid state driver's license and knowledge of Fair Trade Practices relating to claims.
Nice-to-haves
Completion of I-Car 2000 training and CCC training.
,
Strong communication skills and excellent customer service abilities.
,
Effective organizational and follow-up skills.
Benefits
$2500 sign-on bonus
,
Competitive salary of $63,814 - $80,000 annually
,
Monthly performance-based bonus potential up to $500
,
Annual performance-based salary increases
,
Corporate incentive plan bonus up to 4%
,
401k with automatic enrollment and company match up to 6%
,
Comprehensive medical, dental, and vision coverage
,
Paid time off (PTO) - up to 2 weeks in the first year, 3 weeks at 2 years
,
Paid holidays
,
Company cell phone
,
Complimentary AAA membership
,
Discounts on travel, entertainment, and shopping.
Apply Now