Experienced Verification Associate for Invoice Processing and Customer Service Support at arenaflex

Introduction to arenaflex and the Role arenaflex is a leading organization in the financial services industry, dedicated to providing innovative solutions and exceptional customer experiences. Our operations team plays a vital role in ensuring the smooth functioning of our business, and we are seeking a skilled Verification Associate to join our team. As a Verification Associate at arenaflex, you will be responsible for supporting the operations team by verifying the accuracy and authenticity of incoming invoices and supporting documentation. This is an exciting opportunity to work in a fast-paced environment, develop your skills, and contribute to the success of our organization. About the Team and Role The Verification Associate will work closely with the operations team, under the direction of the Verification Team Lead, to ensure that invoices meet client operating standards and credit standards established in the Factoring Group. You will be responsible for making outbound inquiries, processing data, and performing administrative tasks, including new client funding's, as agreed upon with the Operations Manager. Your attention to detail, strong communication skills, and commitment to customer service will be essential in this role. Key Responsibilities Ensure the asset quality of invoices being purchased meets Credit standards established in the Factoring Group Verify that receivables purchased meet the standards set out in client operating standards Accurately process data and perform administrative tasks consistent with operations procedures Verify invoices via phone calls to debtors and website lookups where appropriate Identify and note any issues relating to 'paper' collateral, such as new debtors, errors, missing documentation, and debtors over credit limit Ensure that policy exceptions and material issues are actioned and notified to the Verifications Team Leader Share and implement best practices within the team to continuously improve processes Experience and Qualifications To be successful in this role, you will bring: Strong data processing skills, with attention to detail and accuracy Excellent communication skills, both written and verbal Understanding of transportation documentation and industry standards A commitment to customer service and a customer-centric approach Organizational skills, with the ability to prioritize tasks and manage multiple projects Ability to work in a participative manner in a fast-moving team environment A self-starter mentality, with the ability to work independently and as part of a team Essential Skills and Competencies In addition to the above qualifications, you will possess: Strong analytical and problem-solving skills, with the ability to identify and resolve issues Excellent time management and organizational skills, with the ability to meet deadlines and prioritize tasks Strong interpersonal skills, with the ability to build relationships with colleagues, clients, and stakeholders Ability to work in a dynamic environment, with a willingness to adapt to changing priorities and processes Career Growth and Development Opportunities At arenaflex, we are committed to the growth and development of our employees. As a Verification Associate, you will have access to training and development opportunities, including on-the-job training, mentorship, and professional development courses. You will also have the opportunity to work with a talented team of professionals, share knowledge and best practices, and contribute to the success of our organization. Work Environment and Company Culture arenaflex is a dynamic and innovative organization, with a strong focus on customer service, teamwork, and continuous improvement. Our work environment is fast-paced and collaborative, with a emphasis on open communication, transparency, and employee engagement. We offer a comprehensive range of benefits, including health, dental, and vision insurance, retirement savings plan, paid time off, and more. Compensation and Benefits The base pay range for this position is $18.00 - $23.00 per hour, depending on experience and qualifications. In addition to competitive pay, we offer a range of benefits, including: Health, dental, and vision insurance Retirement savings plan Paid time off Health savings account Flexible spending accounts Life insurance Disability insurance Tuition reimbursement Conclusion If you are a motivated and detail-oriented individual, with a passion for customer service and a commitment to excellence, we encourage you to apply for the Verification Associate role at arenaflex. This is an exciting opportunity to join a dynamic team, develop your skills, and contribute to the success of our organization. Apply now to take the first step in your career with arenaflex! Apply for this job