**Experienced Vaccine Customer Representative – Immunization Rate Improvement Specialist**
At arenaflex, we are committed to protecting people's health by providing innovative vaccines and immunization solutions. As a Vaccine Customer Representative, you will play a vital role in supporting healthcare providers and systems in improving immunization rates among their patients. If you are passionate about making a difference in public health and have a strong background in sales, marketing, or healthcare, we encourage you to apply for this exciting opportunity.
**About arenaflex**
arenaflex is a leading healthcare company dedicated to developing and delivering innovative vaccines and immunization solutions. Our mission is to protect people's health by providing high-quality vaccines and immunization programs that meet the evolving needs of healthcare providers and patients. With a strong commitment to public health, arenaflex is a trusted partner for healthcare providers, governments, and communities worldwide.
**Job Summary**
As a Vaccine Customer Representative, you will be responsible for supporting healthcare providers and systems in improving immunization rates among their patients. You will provide clinical information on arenaflex's vaccines, as well as education and resources to help customers meet their immunization goals. You will work closely with healthcare providers, quality directors, immunization managers, and office managers to identify business opportunities and make information available to relevant stakeholders to support the identified immunization needs.
**Key Responsibilities**
* Engage in balanced product sales presentations with healthcare providers and business professionals to align customer needs and arenaflex's vaccine attributes in accordance with product labeling, CDC, and professional society recommendations.
* Provide arenaflex vaccine management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals.
* Provide customers with key insights by keeping apprised of professional and healthcare environment knowledge through self-study of company-provided scientific, product, and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of arenaflex's promotional materials.
* Utilize analytical skills and tools to engage customers in quarterly business reviews regarding their vaccine contract to educate customers on the best ways to maximize their contract performance across the arenaflex portfolio.
* Assist customers with education to improve their organization's immunization rates through adherence to quality-based programs using appropriate tools such as Vaccine IQ.
* Regularly monitor business performance against objectives using company-provided tools.
* Develop a territory-level business plan that focuses on improving immunization rates with assigned customers in accordance with arenaflex's policies, standards, and ethics.
* Maintain product knowledge and certification on the entire arenaflex vaccine portfolio along with knowledge of the CDC immunization schedule for both pediatric and adult vaccines.
**Specific Responsibilities**
* Within select customer accounts, act as the primary point of contact for the customer, meet with key customers/personnel to maintain understanding of their current practice structure, business model, and key influencers (Managed Care Organization/payers, employers, state policy), and their patients' needs. Identify business opportunities and make information available to relevant stakeholders to support the identified immunization needs.
* For select customer accounts, coordinate with arenaflex's customer team (Account Executives, Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization rates.
**Qualifications**
* Education: Bachelor's Degree with 0-3 years sales experience OR a minimum of high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices).
* Required Skills:
+ Demonstrated aptitude to excel in current or previous educational or professional roles
+ Ability to work both independently and within a team environment
+ Strong organizational and time management skills
+ Excellent interpersonal and communication skills
* Other Requirements:
+ Valid Driver's license
+ Ability to travel within assigned territory to meet with customers in-person and for company meetings (local and national)
**Preferred Skills/Experience**
* Ability to convey technical concepts accurately and clearly
* Prior experience working in a technical/scientific field or healthcare environment
* Previous sales, account management, consultative, or customer service experience
* Experience developing and executing a plan for engaging customers and meeting customer needs
* Understanding of Marketing/Sales &/or Marketing/Sales Support Functions/Operations
* Ability to analyze metrics to assess progress against objectives
* Vaccines experience
**Work Environment and Company Culture**
As a Vaccine Customer Representative, you will work in a fast-paced, dynamic environment that requires strong communication and interpersonal skills. You will be part of a collaborative team that is committed to making a difference in public health. arenaflex is an equal opportunity employer that values diversity, equity, and inclusion. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
**Compensation and Benefits**
arenaflex offers a competitive salary and benefits package, including:
* Base salary
* Commission structure
* Bonus opportunities
* Comprehensive benefits package
* 401(k) matching
* Paid time off
* Flexible work arrangements
**How to Apply**
If you are passionate about making a difference in public health and have a strong background in sales, marketing, or healthcare, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to our online application system. arenaflex is an equal opportunity employer that values diversity, equity, and inclusion.
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer that values diversity, equity, and inclusion. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity. We do not discriminate on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.
**Accommodations**
arenaflex is committed to providing reasonable accommodations to qualified applicants with disabilities. If you require an accommodation during the application or hiring process, please click here to request an accommodation.
**Relocation**
This position is based in Tallahassee, Florida, and relocation is not required. However, you must be willing to travel within the assigned territory to meet with customers in-person and for company meetings (local and national).
**Travel Requirements**
Travel requirements for this position are approximately 10% of the time.
**Flexible Work Arrangements**
arenaflex offers flexible work arrangements, including remote work options, to support work-life balance and employee well-being.
**Job Posting End Date**
This job posting is effective until 11:59:59 PM on March 21, 2025. Please ensure youposting no later than the day before the job posting end date.
**Requisition ID**
R339483
Apply Now
**About arenaflex**
arenaflex is a leading healthcare company dedicated to developing and delivering innovative vaccines and immunization solutions. Our mission is to protect people's health by providing high-quality vaccines and immunization programs that meet the evolving needs of healthcare providers and patients. With a strong commitment to public health, arenaflex is a trusted partner for healthcare providers, governments, and communities worldwide.
**Job Summary**
As a Vaccine Customer Representative, you will be responsible for supporting healthcare providers and systems in improving immunization rates among their patients. You will provide clinical information on arenaflex's vaccines, as well as education and resources to help customers meet their immunization goals. You will work closely with healthcare providers, quality directors, immunization managers, and office managers to identify business opportunities and make information available to relevant stakeholders to support the identified immunization needs.
**Key Responsibilities**
* Engage in balanced product sales presentations with healthcare providers and business professionals to align customer needs and arenaflex's vaccine attributes in accordance with product labeling, CDC, and professional society recommendations.
* Provide arenaflex vaccine management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals.
* Provide customers with key insights by keeping apprised of professional and healthcare environment knowledge through self-study of company-provided scientific, product, and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of arenaflex's promotional materials.
* Utilize analytical skills and tools to engage customers in quarterly business reviews regarding their vaccine contract to educate customers on the best ways to maximize their contract performance across the arenaflex portfolio.
* Assist customers with education to improve their organization's immunization rates through adherence to quality-based programs using appropriate tools such as Vaccine IQ.
* Regularly monitor business performance against objectives using company-provided tools.
* Develop a territory-level business plan that focuses on improving immunization rates with assigned customers in accordance with arenaflex's policies, standards, and ethics.
* Maintain product knowledge and certification on the entire arenaflex vaccine portfolio along with knowledge of the CDC immunization schedule for both pediatric and adult vaccines.
**Specific Responsibilities**
* Within select customer accounts, act as the primary point of contact for the customer, meet with key customers/personnel to maintain understanding of their current practice structure, business model, and key influencers (Managed Care Organization/payers, employers, state policy), and their patients' needs. Identify business opportunities and make information available to relevant stakeholders to support the identified immunization needs.
* For select customer accounts, coordinate with arenaflex's customer team (Account Executives, Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization rates.
**Qualifications**
* Education: Bachelor's Degree with 0-3 years sales experience OR a minimum of high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices).
* Required Skills:
+ Demonstrated aptitude to excel in current or previous educational or professional roles
+ Ability to work both independently and within a team environment
+ Strong organizational and time management skills
+ Excellent interpersonal and communication skills
* Other Requirements:
+ Valid Driver's license
+ Ability to travel within assigned territory to meet with customers in-person and for company meetings (local and national)
**Preferred Skills/Experience**
* Ability to convey technical concepts accurately and clearly
* Prior experience working in a technical/scientific field or healthcare environment
* Previous sales, account management, consultative, or customer service experience
* Experience developing and executing a plan for engaging customers and meeting customer needs
* Understanding of Marketing/Sales &/or Marketing/Sales Support Functions/Operations
* Ability to analyze metrics to assess progress against objectives
* Vaccines experience
**Work Environment and Company Culture**
As a Vaccine Customer Representative, you will work in a fast-paced, dynamic environment that requires strong communication and interpersonal skills. You will be part of a collaborative team that is committed to making a difference in public health. arenaflex is an equal opportunity employer that values diversity, equity, and inclusion. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
**Compensation and Benefits**
arenaflex offers a competitive salary and benefits package, including:
* Base salary
* Commission structure
* Bonus opportunities
* Comprehensive benefits package
* 401(k) matching
* Paid time off
* Flexible work arrangements
**How to Apply**
If you are passionate about making a difference in public health and have a strong background in sales, marketing, or healthcare, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to our online application system. arenaflex is an equal opportunity employer that values diversity, equity, and inclusion.
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer that values diversity, equity, and inclusion. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity. We do not discriminate on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.
**Accommodations**
arenaflex is committed to providing reasonable accommodations to qualified applicants with disabilities. If you require an accommodation during the application or hiring process, please click here to request an accommodation.
**Relocation**
This position is based in Tallahassee, Florida, and relocation is not required. However, you must be willing to travel within the assigned territory to meet with customers in-person and for company meetings (local and national).
**Travel Requirements**
Travel requirements for this position are approximately 10% of the time.
**Flexible Work Arrangements**
arenaflex offers flexible work arrangements, including remote work options, to support work-life balance and employee well-being.
**Job Posting End Date**
This job posting is effective until 11:59:59 PM on March 21, 2025. Please ensure youposting no later than the day before the job posting end date.
**Requisition ID**
R339483
Apply Now