**Experienced Translation Program Specialist – Localization and Project Management for arenaflex Customer Service**

At arenaflex, we're on a mission to revolutionize the way we connect with customers and deliver exceptional experiences across the globe. As a Translation Program Specialist, you'll play a vital role in driving our localization efforts and ensuring that our content resonates with diverse audiences worldwide. If you're passionate about language, culture, and project management, we want to hear from you! **About arenaflex** arenaflex is a leading innovator in the e-commerce industry, committed to providing a seamless and personalized experience for our customers. Our team is dedicated to fostering a culture of inclusivity, creativity, and continuous learning. We believe that our employees are the driving force behind our success, and we're always looking for talented individuals who share our values and passion for excellence. **Job Summary** We're seeking an experienced Translation Program Specialist to join our Customer Service team at arenaflex. As a key member of our localization team, you'll be responsible for managing translation projects, collaborating with vendors, and ensuring the delivery of high-quality content to our customers worldwide. If you have a proven track record in project management, localization, and language expertise, we encourage you to apply for this exciting opportunity. **Key Responsibilities** As a Translation Program Specialist, you'll be responsible for: * Receiving daily translation/localization requests from internal teams and stakeholders * Creating and managing translation projects in the arenaflex Translation Management System (ATMS) by outsourcing to vendors * Coordinating and communicating project delivery timelines based on project volumes and translation/review process needs * Troubleshooting issues or questions regarding target audience, file type, and business requirements * Responding to linguistic queries from translation vendors and requesting feedback from internal stakeholders * Using project management methodology, including risk management, to plan, scope, and deliver projects on time, within budget, and to a high standard * Ensuring that projects meet the requirements of the business and are delivered to a high standard **Ideal Candidate** We're looking for a highly motivated and experienced Translation Program Specialist who can: * Comprehend complex technical concepts and processes * Demonstrate project management experience and organizational discipline to track and manage work for several complex projects simultaneously * Make quick decisions in ambiguous situations and have a record of extraordinary attention to detail * Have a proven ability to learn new software, concepts, and processes * Possess strong attention to detail and a passion for intercultural communication * Have proven organizational skills and the ability to multitask * Be able to work independently with little oversight and ask critical questions to comprehend customer needs and discover the root cause of issues * Be fluent in one or more non-English languages and have comprehension of translation/localization industry processes * Have knowledge of localization tools, translation management systems, and working knowledge of content management systems **What We Offer** As a Translation Program Specialist at arenaflex, you'll enjoy: * A competitive salary range of $56,700/year in our lowest geographic market up to $118,900/year in our highest geographic market * A total compensation package that includes equity, sign-on payments, and other forms of compensation * A full range of medical, financial, and/or other benefits * The opportunity to work with a diverse and inclusive team that values creativity, innovation, and continuous learning * A dynamic and fast-paced work environment that offers opportunities for growth and development * The chance to make a real impact on our customers' experiences and contribute to the success of arenaflex **How to Apply** If you're passionate about language, culture, and project management, and you're looking for a challenging and rewarding opportunity, we encourage you to apply for this exciting role. Please submit your application via our internal or external career site, and we'll be in touch to discuss your qualifications further. **Equal Employment Opportunity** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. **Accommodations** If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit our website for more information. **Los Angeles County Applicants** Job duties for this position include work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **San Francisco Fair Chance Ordinance** Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Apply Now** If you're ready to take your career to the next level and join a dynamic team that values innovation, creativity, and inclusivity, apply now for the Translation Program Specialist role at arenaflex. We can't wait to hear from you! Apply for this job