Experienced Store Manager & Assistant Store Manager – Self-Storage Facility Management & Customer Service

About Us: At Extra Space Storage, we pride ourselves on being the largest self-storage company in the United States, with over 3,600 stores nationwide. Our mission is to provide a safe, secure, and convenient storage experience for our customers, while fostering a positive and inclusive work environment for our employees. We are committed to excellence in everything we do, from our facilities to our customer service, and we're always looking for talented individuals to join our team. About the Role: We're hosting a virtual hiring event to fill various openings for Store Managers and Assistant Store Managers at multiple locations. As a Store Manager or Assistant Store Manager, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining the overall cleanliness and organization of our facilities. If you're a motivated and customer-focused individual with a passion for helping others, we encourage you to apply. Responsibilities: Customer Service: Provide excellent customer service to our customers, responding to their needs and concerns in a timely and professional manner. Sales Goals: Meet sales goals through unit rentals, unit insurance, and moving supplies, while maintaining a positive and professional attitude. Rental Processes: Guide new customers through the rental process, explaining our policies and procedures in a clear and concise manner. Facility Maintenance: Maintain the overall cleanliness and organization of our facilities, including sweeping, mopping, changing light bulbs, and other tasks as needed. Teamwork: Work independently on daily tasks, while cooperating with team members to achieve common goals. Errands and Travel: May be required to run errands for the facility and travel to other store locations, as needed. Qualifications: Customer Service Experience: 2+ years of customer service experience in a retail sales, restaurant, sales associate, front desk, site management, or other customer-centered sales role. Leadership Experience: 1+ year of experience in a leadership or supervisory role is helpful, but not required. Computer Skills: Strong computer skills, including proficiency in Microsoft Office and other software applications. Driver's License: Current, valid driver's license with access to a reliable personal vehicle (except in NYC). Education: High school diploma or GED equivalent. Benefits: As a Store Manager or Assistant Store Manager at Extra Space Storage, you can expect a competitive starting pay, monthly bonus opportunity, and a range of benefits, including: Work-Life Balance: A 5-day workweek with a 6pm finish, allowing for a healthy work-life balance. Company Culture: A positive and inclusive work environment with opportunities for growth and development throughout the U.S. Competitive Pay: A competitive starting pay, with opportunities for bonuses and raises. Paid Time Off: Accrued paid time off, increasing with years of service. 401(k) Match: A generous 401(k) match with Traditional and/or ROTH choices. Health Savings Account: Up to a $1k annual Health Savings Account employer contribution. Wellness Program: Our EXTRA Healthy Wellness Program, with rewards towards your medical premium. BenefitHub Discounts: Discounts on apparel, auto, electronics, entertainment, pets, travel, and more through our BenefitHub program. Career Growth Opportunities: At Extra Space Storage, we're committed to helping our employees grow and develop their careers. As a Store Manager or Assistant Store Manager, you'll have opportunities to take on new challenges, develop your skills, and advance your career within our company. We offer training and development programs, as well as opportunities for advancement to leadership roles. Work Environment: Our facilities are clean, safe, and secure, providing a comfortable and welcoming environment for our customers and employees. We're proud of our company culture, which values diversity, inclusion, and teamwork. As a Store Manager or Assistant Store Manager, you'll be part of a dynamic and supportive team, working together to achieve our goals and provide exceptional customer service. How to Apply: If you're a motivated and customer-focused individual with a passion for helping others, we encourage you to apply for our virtual hiring event. Please register for our event and choose a time that you would be able to interview, so we know when to expect you. We look forward to hearing from you! Equal Opportunity Employer: Extra Space Storage is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We're committed to creating a positive and inclusive work environment for all our employees. Apply Now: Click the link below to apply for our virtual hiring event. We can't wait to hear from you! Apply for this job