Experienced Senior Researcher, Product Experience – Driving Growth and Innovation in the Streaming Industry through Data-Driven Insights and Strategic Decision Making

Introduction to Netflix and Our Mission Netflix is one of the world's leading real-time entertainment services, with over 260 million members in more than 190 countries enjoying TV series, documentaries, feature films, and mobile games across a wide variety of genres and languages. Our mission is to entertain the world, and we strive to achieve this by providing our members with a unique and personalized experience that allows them to play, pause, and resume watching their favorite content whenever and wherever they want. About the Role: Senior Researcher, Product Experience (Growth) We are seeking an experienced Senior Researcher to join our Product Experience team, focusing on driving growth and innovation in the streaming industry. As a Senior Researcher, you will play a critical role in uncovering compelling ways to engage and delight our global members. Your primary responsibility will be to lead innovative research that informs business decisions across the organization, with a focus on how Netflix can deliver better value to more members through new ad-supported offerings. Key Responsibilities: Identify, prioritize, and lead research initiatives that generate insights to inform monetization strategies across the organization. Collaborate with cross-functional teams, including Product, Ads, Product Marketing, Design, Data Science, Strategy Planning, and Brand, to proactively develop research drives. Define, design, execute, and socialize a range of research studies that build a deep understanding of existing and future audiences and their experiences worldwide. Identify best practices in existing and emerging research methodologies. About You: To be successful in this role, you should have: Proven experience in product research and/or user experience (UX) research, informing growth and monetization strategy. Experience supporting subscription services or ad-supported online products is a plus. Mixed-methods research expertise, with hands-on experience driving end-to-end quantitative and qualitative research studies. A balance of creative and analytical skills, with the ability to proactively define research questions, identify appropriate methodologies, execute studies, and integrate findings. Strong communication skills, with a tendency towards action to proactively collaborate with multiple teams across the organization. A passion for translating findings into meaningful strategic business recommendations. Global research experience is highly preferred but not required. Essential Qualifications: A Bachelor's degree in a relevant field is required. Additionally, you should have: A strong understanding of research methodologies and statistical analysis. Excellent communication and project management skills. The ability to work in a fast-paced environment and prioritize multiple tasks effectively. Preferred Qualifications: While not required, the following qualifications are preferred: Advanced degree in a relevant field, such as psychology, sociology, or computer science. Experience with data analysis and visualization tools, such as Tableau or Power BI. Knowledge of programming languages, such as Python or R. Skills and Competencies: To succeed in this role, you should possess the following skills and competencies: Strong research and analytical skills, with the ability to collect and analyze large data sets. Excellent communication and presentation skills, with the ability to effectively communicate research findings to both technical and non-technical audiences. Strong project management skills, with the ability to prioritize multiple tasks and manage competing deadlines. Collaboration and teamwork skills, with the ability to work effectively with cross-functional teams. Career Growth Opportunities and Learning Benefits: At Netflix, we are committed to the growth and development of our employees. As a Senior Researcher, you will have the opportunity to: Work on high-impact research projects that inform business decisions across the organization. Collaborate with experienced researchers and industry experts. Develop your skills and expertise in research methodologies, statistical analysis, and data visualization. Stay up-to-date with the latest industry trends and research methodologies. Work Environment and Company Culture: Netflix is a unique and dynamic work environment that values innovation, creativity, and collaboration. Our company culture is built on the following principles: Freedom and responsibility: We trust our employees to make decisions and take ownership of their work. Open communication: We encourage open and honest communication across all levels of the organization. Collaboration: We believe that collaboration and teamwork are essential to achieving our goals. Innovation: We encourage innovation and experimentation, and we are not afraid to take risks. Compensation, Perks, and Benefits: We offer a competitive salary package, commensurate with experience, as well as a range of perks and benefits, including: Comprehensive health insurance. 401(k) retirement plan with company match. Stock option program. Flexible paid time off. Access to cutting-edge technology and tools. Conclusion: If you are a motivated and experienced researcher looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Senior Researcher at Netflix, you will have the chance to work on high-impact research projects, collaborate with experienced researchers and industry experts, and develop your skills and expertise in research methodologies, statistical analysis, and data visualization. Don't miss out on this opportunity to join our team and contribute to the growth and innovation of the streaming industry. We Encourage You to Apply! Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team. Apply for this job