**Experienced Senior Director, People Business Partnering - Customer Success**

At arenaflex, we're on a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, arenaflex accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. We're now seeking an experienced Senior Director, People Business Partnering - Customer Success to join our People & Culture team, reporting to the Chief People Officer. **About arenaflex** arenaflex serves thousands of enterprise customers around the world, including 45% of Fortune 500 companies. Founded in 2007, arenaflex has a pioneering AI-powered Zero Trust Exchange platform that protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, arenaflex fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. **Our General and Administrative Teams** Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive, and expertise to work with the world's cloud security leader. **Job Summary** We're seeking a Senior Director, People Business Partnering - Customer Success to lead a global team of HR Business Partners (HRBPs) and People Consultants supporting Customer Success, including Technical Success Management, Professional Services, and Customer Support across 22 countries. You will be responsible for aligning and executing innovative people strategies with Customer Success leadership to drive transformation, employee engagement, and business outcomes. **Key Responsibilities** * Lead a global team of HRBPs and People Consultants supporting Customer Success, including Technical Success Management, Professional Services, and Customer Support across 22 countries * Align and execute innovative people strategies with Customer Success leadership to drive transformation, employee engagement, and business outcomes * Champion a culture of inclusion, teamwork, high performance, and growth by developing programs that foster retention, belonging, and talent development * Partner with Total Rewards, Talent Acquisition, Learning and Development, and other teams to deliver scalable, integrated people solutions * Use data, analytics, and business insights to drive programs, influence executive decisions, and deliver critical cross-functional projects **What We're Looking for (Minimum Qualifications)** * 12+ years progressive HR experience with significant HRBP leadership in global, growth-driven technology organizations * Deep expertise in Customer Success or similar GTM/post-sales environments * Demonstrated success advising and influencing C-level and senior executives in fast-paced, complex transformation environments * Proven ability to design and deliver talent, engagement, and reward solutions that align with business strategy * Bachelor's degree in HR, Organizational Development, Business, or related field; MBA or advanced degree a plus **What Will Make You Stand Out (Preferred Qualifications)** * Experience leading global HR programs across multiple regions and functions * Strong program management and change leadership skills with a track record of scaling HR practices * Proficiency in M365 and G-Suite applications **Benefits and Perks** arenaflex's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/bonus/equity (if applicable) + benefits. At arenaflex, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. arenaflex proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! **Equal Employment Opportunity** arenaflex is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. **Pay Transparency** arenaflex complies with all applicable federal, state, and local pay transparency rules. **Accommodations and Adjustments** arenaflex is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long-term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. **Apply Now** If you're passionate about building and innovating for the greater good, come make your next move with arenaflex. Apply now to join our team and be part of our mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Apply for this job