**Experienced Senior Compliance Product Officer I (SVP) - US Personal Banking Operations - Customer Service - arenaflex Retail Services**

Remote Full-time
At arenaflex, we are committed to fostering a culture of compliance that prioritizes the well-being of our customers, the integrity of our business, and the trust of our stakeholders. As a Senior Compliance Product Officer I (SVP) in our US Personal Banking Operations - Customer Service - arenaflex Retail Services team, you will play a critical role in shaping our compliance strategy and ensuring that we maintain the highest standards of regulatory compliance.

**About arenaflex Retail Services**

arenaflex Retail Services is a leading provider of retail banking solutions, serving millions of customers across the United States. Our team is dedicated to delivering exceptional customer experiences, while also ensuring that our business practices are compliant with all relevant laws, regulations, and industry standards.

**Job Summary**

As a Senior Compliance Product Officer I (SVP), you will be responsible for establishing and maintaining a robust compliance risk management framework that aligns with arenaflex's risk appetite and protects our franchise. You will work closely with our Independent Compliance Risk Management (ICRM) team, as well as other global functions, to develop and implement compliance programs that meet the needs of our customers and stakeholders.

**Key Responsibilities**

* Design, develop, deliver, and maintain best-in-class compliance programs, policies, and practices for ICRM
* Translate ICRM strategy and goals across arenaflex's clients, products, and geographies in a succinct and clear manner
* Provide expert guidance on function/business/product regulations on a real-time basis to manage compliance risk
* Stay abreast of relevant changes to rules/regulations and other industry news, including regulatory findings
* Oversee the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product
* Analyze and scope the impact of new and complex regulatory developments across senior function/business/product, including cross-border impact
* Advise ICRM and function/business/product management and personnel on regulatory and compliance issues and provide credible challenge
* Participate in industry groups and trade association working groups or other forums
* Lead initiatives and manage high-impact special project work streams with a results-driven focus to deliver solutions, including coordinating the implementation of new regulatory requirements
* Manage strategy and responses to regulatory examinations, reviews, and inquiries and internal and external investigations, as well as testing and audit
* Design and lead compliance and control reviews
* Partner with other ICRM teams and global functions, including Legal, Risk, Operations, and Technology, and Finance to prevent and detect non-compliance issues and promote a culture of compliance

**Essential Qualifications**

* Expertise in Compliance laws, rules, regulations, risks, and typologies
* Excellent written, verbal, and analytical skills
* Must be a self-starter, flexible, innovative, and adaptive
* Highly motivated, strong attention to detail, team-oriented, organized
* Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
* Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level
* Experience in managing regulatory exams and relationships with examiners, auditors, etc.
* Awareness of regulatory requirements including local and US laws, international and industry standards
* Familiarity with consumer banking laws, rules, and regulations such as Regulations E (Electronic Funds Transfer), Regulation Z (Truth in Lending), Regulation B (Equal Credit Opportunity Act), Servicemembers Civil Relief Act, UDAAP, Regulation P (Privacy), Regulation V (Fair Credit Reporting), TCPA (Telephone Communications Protection Act), and Fair Lending and Fairness compliance requirements
* Advanced knowledge in area of focus
* Related certifications desirable - Certified Regulatory Compliance Manager (CRCM) is a plus

**Preferred Qualifications**

* Bachelor's degree; experience in compliance, legal, or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; strong working knowledge of function/business/product and the related operations and financial requirements; previous experience managing a diverse staff
* Advanced degree a plus

**Career Growth Opportunities and Learning Benefits**

At arenaflex, we are committed to helping our employees grow and develop their careers. As a Senior Compliance Product Officer I (SVP), you will have access to a range of learning and development opportunities, including:

* Regular training and development programs to enhance your compliance skills and knowledge
* Opportunities to work on high-impact projects and initiatives that align with arenaflex's strategic goals
* Collaborative and supportive work environment that encourages innovation and creativity
* Access to arenaflex's global network of compliance professionals and experts
* Opportunities for career advancement and professional growth within arenaflex

**Work Environment and Company Culture**

arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We are committed to creating a work environment that is respectful, supportive, and inclusive of all employees, regardless of their background, culture, or identity.

**Compensation, Perks, and Benefits**

arenaflex offers a competitive compensation package, including:

* Salary range: $156,160.00 - $234,240.00
* In addition to salary, arenaflex's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards
* Competitive employee benefits, including medical, dental, and vision coverage; 401(k); life, accident, and disability insurance; and wellness programs
* Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

**How to Apply**

If you are a motivated and experienced compliance professional looking for a challenging and rewarding career opportunity, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

**Equal Opportunity Employer**

arenaflex is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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