**Experienced Seasonal Customer Service Healthcare Representative – Remote Opportunity with arenaflex**

**Join arenaflex, a leading customer experience partner to Fortune 100 and 500 companies, in shaping the future of healthcare customer service. As an arenaflex Seasonal Customer Service Healthcare Representative, you will play a vital role in delivering exceptional experiences to our customers, while also making a real-life difference in their lives.** **About arenaflex** arenaflex is a premier customer experience partner to Fortune 100 and 500 companies, with a 30+-year track record of reimagining the customer experience to meet consumers' evolving expectations. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients. With more than 20 geographic hubs and approximately 20,000 colleagues worldwide, arenaflex is committed to driving growth, improving efficiency, and reducing costs for our clients. **What We Do** As an arenaflex Seasonal Customer Service Healthcare Representative, you will be the face of our company, providing exceptional customer service to our healthcare customers. Your role will involve handling inbound calls and outbound campaigns to inform our customers about changes that may affect them. You will also assist customers with various healthcare-related inquiries, including questions about current health insurance policies or benefit cards, requests to update personal information on accounts, and support completing orders. **What Sets Us Apart** At arenaflex, we pride ourselves on our commitment to making a real-life difference in our customers' lives. Our team's dedication to delivering exceptional customer experiences is evident in the stories of our agents, who go above and beyond to help our customers in times of need. For example, one of our agents was contacted by an elderly customer with a grave concern, and our team worked together to get the customer's monthly stipend refreshed and provided them with enough funds to buy groceries for the month. This is just one example of the real-life difference we make in our customers' lives. **What You'll Bring** To be successful in this role, you will need to bring the following: * **Education**: A high school diploma or GED is required. * **Typing Skills**: You should be able to type 25 words per minute. * **Technical Proficiency**: This position requires you to toggle back and forth between multiple systems while communicating with the customer. You will need to have intermediate/advanced technical proficiency. * **Availability**: You must be available to work between 8am-2am EST, 7 days a week. * **Pay Expectation**: Our seasonal healthcare pay rates start at $13/hr in training, with pay rates varying by program fit during selection consideration. **What You'll Need to Work from Home** To work virtual in your home, you will need: * A PC or laptop running Windows 10 operating system (NO Mac, Chromebook, Tablet, or Smartphone) * High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps * Ability to connect directly to the internet service provider modem with an Ethernet cable (WIFI is not acceptable) * 2 dedicated computer monitors minimum 13 inches or larger * A VoIP USB Headset with microphone and a Web Cam for Training * Dedicated workspace in your home that is free of background noise and distractions * Additional equipment specifications will be tested during the interview process **What We Offer** As an arenaflex Seasonal Customer Service Healthcare Representative, you will have the opportunity to: * Work from the comfort of your own home * Make a real-life difference in our customers' lives * Develop your technical and communication skills * Work in a high-performing, fun culture * Grow your career with a leading customer experience partner **What We're Looking For** We're looking for exceptional individuals who are passionate about delivering exceptional customer experiences. If you're a team player who is committed to making a real-life difference in our customers' lives, we want to hear from you. **How to Apply** If you're ready to join arenaflex and make a real-life difference in our customers' lives, click the link below to apply: Apply Job! **Equal Opportunity Employer** arenaflex is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law. Apply for this job