**Experienced Remote Temporary Customer Service Representative – Holiday Season Opportunity**

Are you looking for a dynamic and flexible opportunity to earn some extra cash before the holiday season? Do you have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service? Look no further! arenaflex is seeking an Experienced Remote Temporary Customer Service Representative to join our team for a 3-week assignment starting on or around Wednesday, November 21st and wrapping up around Tuesday, December 17th. As a Remote Temporary Customer Service Representative, you will be the friendly voice our customers hear when they place their orders. Your role will involve answering continuous inbound phone calls, taking and entering customer orders into the system, and escalating any additional customer service needs. With 30+ hours of availability each week, this role offers the perfect blend of flexibility and earning potential. **About arenaflex** arenaflex is a customer-centric business that supports warehousing, information technology, and contact centers. As an affiliate company of Colony Brands, Inc., one of North America's largest, multi-channel direct-marketing companies, we are committed to delivering exceptional customer experiences. We generously support the communities we work in and offer many benefits and programs that support the well-being of our employees. **Key Responsibilities** * Answer continuous inbound phone calls from customers * Take and enter customer orders into the system * Escalate any additional customer service needs * Provide exceptional customer service and support to customers * Meet or exceed performance metrics and goals **What's in it for you?** * Competitive pay starting at $14.00 per hour plus upsell commission * Shift premium of $0.50 per hour for hours worked after 4:30 PM * Flexible scheduling: Choose your own days and hours between 7:00 AM - 7:00 PM, Monday through Friday, to meet the required 30+ hours of weekly availability * Paid training and onboarding * Employee discounts up to 50% * Booster Discount Certificates that allow employees to purchase company products for free * Opportunity to work from the comfort of your own home with a high level of computer knowledge and technical requirements **Technical Requirements** * A PC or Laptop with: + Current and supported MS Windows 10 or 11 Operating System (No Mac, Vista, Chromebook, or XP) + Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer + 8GB RAM or installed memory + 10GB of Free Hard Disk Space * Dedicated High Speed Internet: + Internet Download Speed: 10.0 MBPS + Internet Upload Speed: 5.0 MBPS + Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed) * Keyboard: Function Keys (F-Keys) * Wired USB Headset * Webcams are recommended (not required) * Dual monitors recommended (not required) * Minimum monitor size of 17+ inches recommended (not required) * External mouse recommended (not required) **Preferred Qualifications** * Previous customer service experience * Excellent communication and problem-solving skills * Ability to work in a fast-paced environment * Strong computer skills and technical knowledge * Ability to meet or exceed performance metrics and goals **How to Apply** If you believe you have what it takes to join our team, submit your application without delay. We are keen to hear from talented candidates like you. Please ensure you enter a valid email address that you check regularly when completing the application. You can expect emails from [email protected] and [email protected]. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses. **About Our Benefits** arenaflex offers a range of benefits and programs that support the well-being of our employees, including: * Performance Based Pay/Incentives * Shift Premium pay for 2nd, 3rd, and Weekend shifts * Holiday Pay for employees returning for their fifth consecutive season * Safety and Attendance Incentives * Employee Discounts - Our employee sales program offers employee discounts on items ordered from our catalogs and selected Outlet Store. Discounts range from 45% to 50% off. * Employee Mini Stores - Discounted product offered at our multiple Employee Only Stores * Flexible Work Schedules **Join Our Team Today!** If you are a motivated and customer-focused individual looking for a dynamic and flexible opportunity to earn some extra cash before the holiday season, we encourage you to apply for this role. arenaflex is an equal opportunities employer and welcomes applications from diverse candidates. Apply for this job