Experienced Remote Data Entry Technician – Customs Brokerage Team Member with Excellent Customer Service Skills

Introduction to blithequark At blithequark, we are pioneers in the logistics and supply chain industry, dedicated to providing exceptional services that exceed our clients' expectations. Our team is built on a foundation of innovation, teamwork, and a passion for delivering outstanding results. We are now seeking a highly motivated and organized Data Entry Technician to join our Customs Brokerage team on a part-time basis. As a remote team member, you will play a vital role in ensuring the accurate and timely entry of data into our operating system, while providing top-notch customer service to our clients. Job Overview This part-time, entry-level position offers a unique opportunity to work with a dynamic team and gain valuable experience in the logistics and supply chain industry. As a Data Entry Technician, you will be responsible for working 15-20 hours per week, with hours falling between Monday and Friday, 8AM-5PM. Your primary focus will be on ensuring accurate and timely data entry, understanding and identifying customs documentation, and providing exceptional customer service to both internal and external stakeholders. Key Responsibilities Ensure accurate and timely data entry into our operating system, with a high level of attention to detail and accuracy Understand and identify customs documentation, including the ability to transpose customs declaration information from documents into the customs entry system Verify documents received for Import customs purposes are compliant and correct, ensuring adherence to regulations and standards Provide excellent customer service, building and maintaining strong relationships with both internal and external stakeholders Ensure compliance with all regulations and standards, maintaining a high level of professionalism and integrity in all interactions Daily execution of workflow and department metrics, with a focus on continuous improvement and process optimization Qualifications and Skills To be successful in this role, you will need to possess a combination of education, skills, and personal qualities that align with our company culture and values. These include: Associates or Bachelor's Degree in a related field, such as logistics, supply chain management, or business administration Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely both verbally and in writing Strong organizational and prioritization skills, with the ability to manage multiple tasks and deadlines in a fast-paced environment Proficient computer skills, including solid data entry with a high accuracy rate, email, internet, Excel, Word, and PowerPoint A growth mindset, with a desire to learn and develop your skills and knowledge in the logistics and supply chain industry A strong desire for a career in supply chain/logistics, with a willingness to learn and take on new challenges Essential Competencies In addition to the qualifications and skills listed above, we are looking for candidates who possess the following essential competencies: Attention to detail : The ability to maintain a high level of accuracy and attention to detail in all aspects of the role Time management : The ability to manage multiple tasks and deadlines in a fast-paced environment, with a focus on prioritization and organization Communication : The ability to communicate clearly and concisely both verbally and in writing, with a focus on providing exceptional customer service Teamwork : The ability to work collaboratively with others, building and maintaining strong relationships with both internal and external stakeholders Career Growth and Development At blithequark, we are committed to providing our employees with opportunities for career growth and development. As a Data Entry Technician, you will have access to a range of training and development programs, including: On-the-job training and mentorship, with a focus on developing your skills and knowledge in the logistics and supply chain industry Formal training programs, including workshops and seminars on topics such as customs brokerage, logistics, and supply chain management Opportunities for career advancement, with a focus on promoting from within and developing our employees' careers Work Environment and Company Culture At blithequark, we pride ourselves on our dynamic and supportive work environment. Our company culture is built on a foundation of teamwork, innovation, and a passion for delivering outstanding results. As a remote team member, you will be an integral part of our team, with opportunities to collaborate and interact with colleagues from across the organization. Compensation and Benefits We offer a competitive compensation package, including: Paid vacation, holiday, and sick time, with a focus on work-life balance and employee well-being A comprehensive health plan, including medical, prescription drug, dental, and vision coverage Life and long-term disability insurance, with a focus on providing financial security and peace of mind for our employees A 401(k) retirement savings plan, with a focus on helping our employees plan for their future An employee stock purchase plan, with a focus on providing our employees with a sense of ownership and investment in the company A range of training and development programs, with a focus on developing our employees' skills and knowledge Conclusion If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our Customs Brokerage team as a Data Entry Technician. With a focus on career growth and development, a competitive compensation package, and a dynamic and supportive work environment, this is an opportunity not to be missed. Apply today to take the first step in your career with blithequark! Apply for this job