Experienced Remote Data Entry and Live Chat Specialist - $35/Hour - Blithequark Career Opportunity in Burkina Faso 2024

Introduction to Blithequark At blithequark, we value the contributions, management, and impact of each colleague, providing opportunities for everyone to share in the business enterprise's achievement. We strive to uphold our organization values and effective backing promise to offer the arena's first-class purchaser experience every day, with maximum integrity, in an environment where each person is seen, heard, and feels like they belong. As a leader in our industry, we are committed to making a positive impact and driving innovation. Our company culture is built on a foundation of respect, empathy, and open communication, fostering a sense of community and teamwork among our colleagues. About the Role We are seeking an experienced Remote Data Entry and Live Chat Specialist to join our team at blithequark. As a key member of our Customer Listening Team, you will be responsible for handling the end-to-end Voice of the Customer technique, which includes the design and programming of customer experience surveys. With over 5M surveys received from clients each year across the consumer, business, and service provider area, this is an exciting opportunity to make a real impact on our customer experience. Our team is dedicated to delivering exceptional results, and we are looking for a talented individual to help us achieve our goals. Key Responsibilities Assist in the development and maintenance of the new Voice of the Customer technique sourced from Cornerstone and integrated with the survey and dashboard platform hosted by Qualtrics Work closely with product and process owners, subject matter specialists from Qualtrics, and the Agile team in technology to drive transformation and innovation Collaborate with utility teams to outline, frame, and capture business needs, growing information of Voice of the Purchaser methods and leveraging the same to outline and transform the facts within the Cornerstone Large Data Platform Design and build strong data model architecture to aid most fulfilling statistics processing and standardized metric definitions Enable big data and batch/real-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions ensuring data quality and accuracy through intensive testing at variable and use case degree Provide guidance to enhance competencies to drive efficiency in computing programs using massive data ecosystem Power consumer tale evaluation & elaboration, design and development of software program programs, checking out & builds automation tools Proactively identify and automate manual tasks to improve best and efficiency Essential Qualifications Hands-on development experience on Hive/Hadoop, Pyspark, Python, Shell Scripting Languages, Development Launch Management, and Troubleshooting understanding for data-driven tasks for a span of no longer less than 3+ years Familiarity with Agile methodologies of delivery, where small increments of a product are introduced at everyday intervals to the business groups Strong collaboration and communication skills, with the ability to work closely with dating managers/product owners for expertise the functional requirements and converting them into technical deliverables Preferred Qualifications Experience working with large data ecosystems and transformational technologies Knowledge of data modeling and data architecture principles Familiarity with Qualtrics and Cornerstone platforms Experience working in a remote or hybrid environment Career Growth and Learning Benefits At blithequark, we prioritize the growth and development of our colleagues, providing opportunities for career advancement and learning. Our comprehensive training programs and mentorship initiatives are designed to help you achieve your career goals and stay up-to-date with the latest industry trends and technologies. We believe in fostering a culture of continuous learning, innovation, and experimentation, and we encourage our colleagues to take ownership of their professional development. Work Environment and Company Culture Our work environment is dynamic, collaborative, and inclusive, with a strong focus on teamwork and open communication. We believe in recognizing and rewarding outstanding performance, and we offer a range of benefits and perks to support the well-being and happiness of our colleagues. From flexible working arrangements to comprehensive health and wellness programs, we are committed to creating a positive and supportive work environment that allows our colleagues to thrive. Compensation, Perks, and Benefits We offer a competitive base salary, bonus incentives, and a range of benefits, including: Support for economic well-being and retirement Flexible working model with hybrid, onsite, or digital arrangements depending on position and business need Generous paid parental leave policies (depending on your location) Free access to international on-site health facilities staffed with nurses and doctors (depending on location) Free and confidential counseling aid through our Healthy Minds program Career development and education opportunities Conclusion If you are a motivated and experienced data entry and live chat specialist looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. With a competitive salary, comprehensive benefits, and a dynamic work environment, this is a chance to take your career to the next level and make a real impact on our customer experience. Don't miss out on this opportunity to join our team and be part of a company that values innovation, integrity, and customer satisfaction. Apply now and take the first step towards an exciting and rewarding career at blithequark! Apply for this job