**Experienced Remote Customer Service and Data Entry Representative – Medical Records and Electronic Filing Specialist (100% Remote)**

**Join arenaflex's innovative team as a highly skilled Remote Customer Service and Data Entry Representative, specializing in Medical Records and Electronic Filing. In this dynamic role, you will be responsible for ensuring the integrity of medical records, processing electronic documents, and collaborating with various departments to guarantee seamless data management.** **About arenaflex** arenaflex is a leading healthcare organization dedicated to delivering exceptional patient care and innovative solutions. Our team is passionate about creating a culture of excellence, where employees can grow, learn, and thrive. With a commitment to diversity, equity, and inclusion, we strive to foster a workplace that values and respects every individual. **Key Responsibilities:** As a Remote Customer Service and Data Entry Representative, you will be responsible for: * Performing quality checks to maintain the integrity of medical records and events for reporting purposes * Processing members' electronic documents, proof of data for inaccuracies, and any other missing information * Resolving discrepancies identified using standard procedures and/or returning incomplete documents to their respective departments for correction and resolution * Responding and coordinating field assignments for Interpreters by checking availability and assigning staff as appropriate, taking location into consideration * Facilitating manual mailings for other departments * Moving existing members, auto-enrollees, and dis-enrollments to and from the appropriate line of business lists in the centralized NY State Uniform Assessment System (UAS) for Integrated Products * Additional duties as assigned **Essential Qualifications:** * High School diploma or equivalent * Ability to prioritize and follow through on assigned tasks * Proficiency in navigating the Internet * Ability to work with multiple electronic documentation systems simultaneously * Ability to troubleshoot or explain basic hardware and software errors and work with a Technician remotely to perform step-by-step repairs * Work experience with an electronic patient health information (PHI) database (medical records database) * Microsoft Excel skills, including edit, search, sort/filter, format using already created pivot tables to locate information * Data entry/database management experience with Microsoft Excel and other systems/applications * Attention to detail performing quality checks and proofreading * Work experience in a healthcare environment * Knowledge of Medicare, Medicaid, or managed care and medical terminology **Preferred Qualifications:** * Ability to work independently in a remote environment * Experience with electronic medical records systems * Strong communication and interpersonal skills * Ability to work in a fast-paced environment with multiple priorities * Experience with data analysis and reporting **Skills and Competencies:** To succeed in this role, you will need: * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong attention to detail and organizational skills * Ability to prioritize tasks and manage multiple projects simultaneously * Proficiency in Microsoft Office, particularly Excel * Experience with electronic medical records systems and data entry/database management **Career Growth Opportunities and Learning Benefits:** arenaflex is committed to providing opportunities for growth and development. As a Remote Customer Service and Data Entry Representative, you will have access to: * Ongoing training and professional development opportunities * Mentorship and coaching from experienced team members * Opportunities for career advancement and professional growth * A dynamic and supportive work environment **Work Environment and Company Culture:** arenaflex is a remote-friendly organization, offering a flexible and autonomous work environment. Our team is passionate about creating a culture of excellence, where employees can grow, learn, and thrive. We value diversity, equity, and inclusion, and strive to foster a workplace that respects and values every individual. **Compensation, Perks, and Benefits:** arenaflex offers a competitive compensation package, including: * Competitive salary * Comprehensive benefits package, including medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Opportunities for professional development and growth **Equal Opportunity Employer:** arenaflex is an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. **Application Instructions:** To apply for this exciting opportunity, please visit our website at [insert link]. We look forward to reviewing your application and welcoming you to our team! **Note:** arenaflex is committed to ensuring the health and well-being of our employees and members. As a condition of employment, all employees must be fully vaccinated against COVID-19 with a CDC/FDA-approved vaccine. If you are selected to interview for this role, we will explain our vaccination policy in further detail and ensure you are comfortable moving forward with this company policy. Apply for this job