Experienced Public Services Supervisor for a Prestigious Music Institution in Boston, MA – Library Management and Team Leadership Opportunity

Introduction to New England Conservatory of Music New England Conservatory of Music, an independent not-for-profit institution, is globally recognized as a leader among music schools, providing top-notch education and training to musicians of all ages from around the world. With a diverse community of students representing over 40 countries, NEC offers a unique blend of performance opportunities, high-caliber training, and interdisciplinary programs that empower students to create their own musical paths. As a pioneer in music education, NEC pushes the boundaries of making and teaching music through college-level musical training in classical, jazz, and Contemporary Improvisation. Job Overview We are seeking an experienced Public Services Supervisor to join our team at the New England Conservatory of Music. As a key member of our library staff, you will be responsible for overseeing all circulation functions, supervising student aids, and providing operational support for library service locations. This is an exceptional opportunity to grow your career in library management and team leadership, working with a talented team of professionals who share your passion for music and education. Key Responsibilities Oversee all circulation functions, including supervising Service Desk student aids and providing operational support for library service locations Assist in the maintenance of shelf order, coordinate and participate in shelf-reading of all materials, and evaluate the condition of collection materials Maintain class reserves, assist in selecting print, audiovisual, and electronic materials to support the academic and performance needs of NEC students and faculty Assist in maintenance of online patron records, add, revise, and delete approximately 1,000 records annually, and interpret, recommend, and enforce library circulation policy Hire, train, schedule, and supervise approximately two dozen student aids, and assist faculty, students, and staff on the use of library materials and the library catalog Provide assistance with library hardware and personal devices, including software and social media sites, and create and update content to enhance and enliven the library's website and other social media Staff Service Desk as needed, and perform other duties as assigned as part of the Public Services Team, including occasional night/weekend hours Essential Qualifications Music degree required, with a minimum of three years of related experience in library management or a similar field Knowledge of and experience with integrated library systems, such as Voyager, and software such as Microsoft Office and Google Workspace Bibliographic knowledge of one or more Western European languages, especially French, German, and Italian Excellent communication and organizational skills, with a focus on details, and supervisory experience required Ability to pay rigorous attention to detail, with punctuality and reliability being essential Preferred Qualifications Experience working in a music library or a similar environment, with a strong understanding of music cataloging and classification systems Familiarity with library technology, including online public access catalogs, discovery layers, and library services platforms Experience with project management, including planning, implementation, and evaluation of library projects and initiatives Strong analytical and problem-solving skills, with the ability to think critically and creatively Excellent customer service skills, with the ability to work effectively with students, faculty, and staff from diverse backgrounds Career Growth Opportunities and Learning Benefits At New England Conservatory of Music, we are committed to providing our employees with opportunities for professional growth and development. As a Public Services Supervisor, you will have the chance to work with a talented team of professionals, develop your skills in library management and team leadership, and contribute to the success of our institution. You will also have access to a range of training and development programs, including workshops, conferences, and online courses, to help you stay up-to-date with the latest trends and technologies in library management. Work Environment and Company Culture New England Conservatory of Music is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, citizenship, disability, or veteran status. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. Our campus is located in the heart of Boston, with easy access to public transportation, restaurants, and cultural attractions. Compensation, Perks, and Benefits We offer a competitive salary and a range of benefits, including health, dental, and vision insurance, retirement savings plan, and paid time off. You will also have access to a range of perks, including free parking, on-site fitness center, and discounts on concerts and events. Conclusion If you are a motivated and experienced library professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Public Services Supervisor at New England Conservatory of Music, you will have the chance to work with a talented team of professionals, develop your skills in library management and team leadership, and contribute to the success of our institution. Don't miss out on this opportunity to grow your career and be part of a vibrant and dynamic community of music lovers. Apply today! How to Apply: To apply for this position, please submit your application, including your resume and cover letter, through our online portal. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Apply for this job