**Experienced Product Operations Specialist – Remote Customer Support Role at blithequark**

Are you a highly organized and detail-oriented professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we may have the perfect opportunity for you! At blithequark, we're on a mission to revolutionize the way we travel, and we're looking for a talented Product Operations Specialist to join our remote customer support team. As a key member of our team, you'll play a critical role in ensuring that our customers receive the highest level of service and support, while also driving business growth and success. **About blithequark** blithequark is a leading airline that's passionate about providing exceptional customer experiences. With a commitment to innovation, quality, and safety, we're dedicated to making travel easier, more enjoyable, and more accessible for everyone. Our team is made up of talented professionals who share our vision and values, and we're always looking for like-minded individuals to join our ranks. **Job Summary** As a Product Operations Specialist, you'll be responsible for executing and maintaining blithequark's land seller products (accommodations, vehicles, travel, insurance, etc.). This includes setting up merchant contract rules, estimating and stock, and progressing special evaluating changes and related added value contributions. You'll also ensure accurate and convenient display in all distribution channels to guarantee precise item delivery to blithequark clients. **Key Responsibilities** * Create and maintain land seller profiles in the visit management framework comprehensive of merchant settlement data, parent/chain connections, and stock portions, where relevant. * Set up and maintain all estimating and other selling rules for all direct land merchants. * Set up design and rules for all electronically associated sellers. * Manage the land item work for new objections. * Screen land items serious climate and suggest and set up edge methodologies where proper. * Participate in investigating of visit management framework innovation issues, and outsider innovation associations (e.g., IBS and HotelBeds); capability as a contact with outsider suppliers where suitable. * Provide estimating and objective data to marketing materials. * Collaborate with Product Development group on individual seller issues requiring clarity and goal as well as help with inn oversell circumstances. * Assist other blithequark divisions with questions or issues connected with objections and land item contributions. * Furnish and help blithequark offices with client goal for land items on a case-by-case basis. * Cooperate with Product Development to create and meet yearly open available to be purchased (OFS) course of events. * Assist Product Activities Facilitator with lodging stock administration, land detailing and different errands depending on the situation. * Assist with emergency management for catastrophic events and crisis circumstances. * Establish and encourage entrusting associations with partner at all levels. * Other duties as assigned. **Essential Qualifications** * Four-year certification; or comparable work experience; or identical mix of education and experience. * Basic manager and effective problem solver with intelligent fixes. * Meticulous and highly organized. * Ability to work independently and collaboratively. * Self-motivated. * Strong oral and written communication skills, ability to present to senior management. * Proficient in Microsoft Excel and Viewpoint. **Preferred Qualifications** * At least 2 years of travel or hospitality experience. * Knowledge of blithequark projects, strategies, and systems. * Knowledge of blithequark Reservation frameworks. * Experience with Microsoft Power BI. **Work Environment** This role works in a professional office environment. This job regularly utilizes standard office equipment like computers, phones, scanners, and file organizers. **What We Offer** * Competitive hourly rate of $25/hour. * Opportunity to work in a dynamic and innovative environment. * Collaborative and supportive team culture. * Professional development and growth opportunities. * Comprehensive benefits package, including medical, dental, and vision insurance. * Generous paid time off and holidays. * Access to cutting-edge technology and tools. **How to Apply** If you're a motivated and results-driven professional who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply Now! Apply for this job