**Experienced Pre-Licensed Customer Service Representative - Remote - Now Hiring at blithequark**
Are you ready to embark on a career journey that offers growth, flexibility, and a chance to make a real impact? Do you thrive in fast-paced environments where no two days are the same? Look no further than blithequark, a global leader in digital business services, where we're on a mission to simplify, speed up, and make people's lives safer. As a Pre-Licensed Customer Service Representative at blithequark, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. You'll have the opportunity to work from home, enjoy a competitive salary, and benefit from a comprehensive training program that will help you become a licensed insurance agent. Yes, you read that right – we'll pay you to study and support you every step of the way! **About blithequark** blithequark is a global, digital business services company that's dedicated to helping the world's best brands streamline their business in meaningful and sustainable ways. With over 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force for good in supporting our communities, clients, and the environment. **How do you become a Licensed Insurance Agent?** At blithequark, we believe in investing in our employees' futures. That's why we offer a 5-day paid training program to help you prepare for the State Insurance Exam. You'll receive: * A dedicated trainer to guide you through the process * Comprehensive study materials to ensure you're well-prepared * The cost of the exam covered by us * Scheduling of your state exam to make it as convenient as possible After passing your exam, we'll support you in obtaining your license in the 50 states/territories we operate in. This is just one of the many benefits of working with blithequark. **Benefits of working with blithequark** * Paid Training: We invest in your future and provide a comprehensive training program to help you become a licensed insurance agent. * Competitive Wages: You'll enjoy a salary that reflects your skills and experience. * Full Benefits: We offer a range of benefits, including medical, dental, vision, 401k, and more. * Paid Time Off: You'll have the opportunity to recharge and relax with our generous paid time off policy. * Employee Wellness and Engagement Programs: We're committed to creating a healthy and supportive work environment that promotes happiness and well-being. **Teleperformance and You** At blithequark, we believe in a balanced high-tech and high-touch approach that combines deep industry and geographic expertise with a passion for delivering exceptional customer experiences. As a Pre-Licensed Customer Service Representative, you'll be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond. You'll work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. **As the eyes and ears for our team, you'll be responsible for:** * Resolving complex consumer issues and advising first-level representatives on high-level issues * Assisting policyholders with billing questions and concerns * Providing support to policyholders with any policy changes requested * Supporting policyholders' needs by providing recommendations and adjusting as necessary **We're looking for fearless people who are inspired to deliver only the best in all that we do.** To succeed in this role, you'll need: * 6 months of customer service experience minimum * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * 6 months of Call Center experience, preferred * Logical problem-solving skills * Availability to work various shifts * Ability to use Windows operating systems * Organization and work prioritization skills **Work from Home Requirements:** * Internet Connection Requirements: + Minimum subscribed download rate equal to or exceeds 12.0 Mbps + Minimum subscribed upload rate equal to or exceeds 3.0 Mbps + ISP must have no packet loss and ping under 50ms + Proof of internet speed required * Clean and quiet workspace **Be One of Our People** At blithequark, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're dedicated to providing a workplace that's conducive to happiness and a healthy work-life balance. **Take the Next Step** Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story. Apply for this job