**Experienced Personal Banker II – Relationship Building, Customer Engagement, and Financial Solutions in Napoleon, OH**
About Civista Bank
At Civista Bank, we're committed to making a difference in the lives of our customers, employees, and the communities we serve. As a leading financial institution, we strive to provide exceptional banking experiences, innovative financial solutions, and a culture of excellence that inspires our team members to grow and thrive. Our mission is to improve the financial lives of our customers and shareholders, and we're seeking a talented and dedicated Personal Banker II to join our team in Napoleon, OH.
Job Summary
We're looking for a highly motivated and customer-focused Personal Banker II to join our team in Napoleon, OH. As a key member of our banking team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and identifying opportunities to expand our banking relationships. If you're passionate about delivering exceptional customer experiences, have a strong understanding of financial products and services, and are committed to driving sales production, we encourage you to apply for this exciting opportunity.
Key Responsibilities and Expectations
As a Personal Banker II, you will be responsible for:
* Daily engagement of customers to build relationships, process transactions, assess needs, recommend products, and refer partners to customers, creating an exceptional customer experience.
* Adhering to regulations, following policies and procedures to ensure the safety and soundness of customers and the bank.
* Developing an expansive knowledge of products and services to fulfill customer needs, driving sales production.
* Expected tasks include but are not limited to:
+ Opening new consumer deposit and lending accounts.
+ Opening new business accounts.
+ Performing maintenance.
+ Meeting cross-sell goals.
+ Solving problems daily.
* Competently executing on customer requests with speed and accuracy.
* Understanding all aspects of consumer lending and new accounts in daily and weekly activities.
* Building customer trust and managing relationships through the life of the customer relationship.
* Dedication to daily personal growth through active learning.
* Adapting to new procedures and systems to grow the organization and the team.
* Ensuring operational tasks are followed and completed daily.
* Maintaining cash levels and outages within the parameters of the established guidelines.
* Constant, consistent communication internally and externally.
* Understanding and encouraging the use of technology in every-day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking, etc.
Qualifications, Knowledge, and Skills
To be successful in this role, you will need:
* 3-5 years of previous teller experience required.
* Excellent oral, written, and presentation skills.
* Detail-oriented with the ability to work under deadlines with frequent interruptions.
* High School diploma or equivalent required.
* Above-average knowledge of technology and willingness to adapt to new software technologies.
* Ability to work under deadlines with frequent interruption.
* Physical Requirements:
+ Work involves eye strain due to the constant use of computer screens, reading of reports, and so forth.
+ Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
+ Work involves lifting and moving objects up to 50 lbs.
+ Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.
+ Work involves some travel to attend meetings, training, and so forth.
Career Growth Opportunities and Learning Benefits
At Civista Bank, we're committed to helping our team members grow and develop their careers. As a Personal Banker II, you will have opportunities to:
* Develop your skills and knowledge through ongoing training and development programs.
* Take on new challenges and responsibilities as you grow in your role.
* Collaborate with a talented and dedicated team of banking professionals.
* Contribute to the success of our organization and make a positive impact on our customers' lives.
Work Environment and Company Culture
We're proud of our positive and supportive work environment, which is built on a culture of:
* Respect and inclusivity.
* Open communication and collaboration.
* Continuous learning and growth.
* Community involvement and social responsibility.
Compensation, Perks, and Benefits
We offer a competitive salary and a comprehensive benefits package, including:
* Medical, dental, and vision insurance.
* 401(k) retirement plan with company match.
* Paid time off and holidays.
* Opportunities for professional development and career growth.
* A fun and supportive work environment.
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Apply Now
Apply Now
At Civista Bank, we're committed to making a difference in the lives of our customers, employees, and the communities we serve. As a leading financial institution, we strive to provide exceptional banking experiences, innovative financial solutions, and a culture of excellence that inspires our team members to grow and thrive. Our mission is to improve the financial lives of our customers and shareholders, and we're seeking a talented and dedicated Personal Banker II to join our team in Napoleon, OH.
Job Summary
We're looking for a highly motivated and customer-focused Personal Banker II to join our team in Napoleon, OH. As a key member of our banking team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and identifying opportunities to expand our banking relationships. If you're passionate about delivering exceptional customer experiences, have a strong understanding of financial products and services, and are committed to driving sales production, we encourage you to apply for this exciting opportunity.
Key Responsibilities and Expectations
As a Personal Banker II, you will be responsible for:
* Daily engagement of customers to build relationships, process transactions, assess needs, recommend products, and refer partners to customers, creating an exceptional customer experience.
* Adhering to regulations, following policies and procedures to ensure the safety and soundness of customers and the bank.
* Developing an expansive knowledge of products and services to fulfill customer needs, driving sales production.
* Expected tasks include but are not limited to:
+ Opening new consumer deposit and lending accounts.
+ Opening new business accounts.
+ Performing maintenance.
+ Meeting cross-sell goals.
+ Solving problems daily.
* Competently executing on customer requests with speed and accuracy.
* Understanding all aspects of consumer lending and new accounts in daily and weekly activities.
* Building customer trust and managing relationships through the life of the customer relationship.
* Dedication to daily personal growth through active learning.
* Adapting to new procedures and systems to grow the organization and the team.
* Ensuring operational tasks are followed and completed daily.
* Maintaining cash levels and outages within the parameters of the established guidelines.
* Constant, consistent communication internally and externally.
* Understanding and encouraging the use of technology in every-day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking, etc.
Qualifications, Knowledge, and Skills
To be successful in this role, you will need:
* 3-5 years of previous teller experience required.
* Excellent oral, written, and presentation skills.
* Detail-oriented with the ability to work under deadlines with frequent interruptions.
* High School diploma or equivalent required.
* Above-average knowledge of technology and willingness to adapt to new software technologies.
* Ability to work under deadlines with frequent interruption.
* Physical Requirements:
+ Work involves eye strain due to the constant use of computer screens, reading of reports, and so forth.
+ Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
+ Work involves lifting and moving objects up to 50 lbs.
+ Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.
+ Work involves some travel to attend meetings, training, and so forth.
Career Growth Opportunities and Learning Benefits
At Civista Bank, we're committed to helping our team members grow and develop their careers. As a Personal Banker II, you will have opportunities to:
* Develop your skills and knowledge through ongoing training and development programs.
* Take on new challenges and responsibilities as you grow in your role.
* Collaborate with a talented and dedicated team of banking professionals.
* Contribute to the success of our organization and make a positive impact on our customers' lives.
Work Environment and Company Culture
We're proud of our positive and supportive work environment, which is built on a culture of:
* Respect and inclusivity.
* Open communication and collaboration.
* Continuous learning and growth.
* Community involvement and social responsibility.
Compensation, Perks, and Benefits
We offer a competitive salary and a comprehensive benefits package, including:
* Medical, dental, and vision insurance.
* 401(k) retirement plan with company match.
* Paid time off and holidays.
* Opportunities for professional development and career growth.
* A fun and supportive work environment.
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Apply Now
Apply Now