**Experienced Part-Time Remote Customer Service Representative - Data Entry Specialist at Walgreens**
Join the Walgreens Team as a Part-Time Remote Customer Service Representative and Data Entry Specialist
Walgreens, a leading American pharmaceutical retailer, is seeking an experienced part-time remote Customer Service Representative and Data Entry Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to patients and customers, while working in a remote capacity. This is a great opportunity to work with a well-established company, enjoy a flexible work environment, and advance your career in the healthcare industry.
About Walgreens
Walgreens is a well-known American pharmaceutical retailer and company founded in 1901 in Chicago, Illinois. We have since grown to become one of the largest drug store chains in the United States, offering a variety of products and services, including prescription drugs, over-the-counter drugs, health and wellness products, beauty products, photo shoots, and more. Our company is committed to providing exceptional customer service, and we are looking for talented individuals to join our team.
Job Summary
As a part-time remote Customer Service Representative and Data Entry Specialist at Walgreens, you will be responsible for performing various tasks, including data entry, customer service, and prescription processing. You will work in a remote capacity, utilizing our systems and software to provide exceptional service to patients and customers. This is a part-time position, requiring 8 hours of work per day, and offers a competitive hourly rate of $23.
Key Responsibilities
Utilize Walgreens' prescription data entry methods and guidelines to process new patient enrollments by entering data into the appropriate system.
Handle patient prescription requests within HIPAA guidelines and enter refill orders for processing.
Investigate to obtain missing prescription information and interpret clinical abbreviations (SIG codes).
Resolve all data entry-related exceptions.
Handle correspondence to patients (inbound calls, chats, emails) and make outbound calls to prescribers and patients on a case-by-case basis.
Resolve Third-Party Rejections by researching, gathering information, making amendments, and resubmitting for processing according to individual program requirements.
Provide support to Pharmacists, both those in the office and those at different locations.
Identify and communicate issues to senior-level staff as appropriate.
Obtain active professional license or certification within the initial 90 days, and maintain an active license or certification.
Essential Qualifications
Bachelor's degree
Basic level of computer skills (e.g., turning on and off a computer, using a mouse to point and click, starting and closing programs, switching between programs, saving files, printing documents, and accessing data online).
Basic web browser skills, including opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a webpage, navigating using back/forward/stop buttons, and completing forms online.
Intermediate level of keyboarding skills (at least 25 WPM, typing by memory, arranging reports).
Effective communication skills, both written and verbal.
Preferred Qualifications
At least one year of pharmacy technician experience in a retail or call center environment.
Experience providing customer service to internal and external customers, including meeting quality standards for services and assessment of customer satisfaction.
Intermediate to advanced level of keyboarding skills (at least 35 WPM, typing by memory, arranging documents).
Familiarity with Spanish and English.
Career Growth Opportunities and Learning Benefits
At Walgreens, we are committed to providing our employees with opportunities for career growth and development. We offer various training programs, skills development initiatives, and opportunities for advancement within the company. Our employees can also take advantage of our wellness programs, including fitness challenges, health screenings, and wellness resources.
Work Environment and Company Culture
As a remote employee, you will have the flexibility to work from home and enjoy a comfortable work environment. Our company culture is built on a foundation of respect, integrity, and teamwork. We value our employees and strive to create a positive and inclusive work environment that encourages collaboration, innovation, and growth.
Compensation, Perks, and Benefits
We offer a competitive hourly rate of $23, as well as various benefits, including:
Health care benefits, such as medical, dental, and vision insurance
Prescription drug discounts
Employee Assistance Program (EAP)
Paid time off for holidays, vacations, and sick days
Retirement savings plans, such as 401(k) plans
Employee discounts on products and services sold in Walgreens stores
Professional development and advancement opportunities
Wellness programs, including fitness challenges, health screenings, and wellness resources
Flexible scheduling options
Conclusion
If you are a motivated and customer-focused individual looking for a part-time remote opportunity, we encourage you to apply for this exciting role at Walgreens. As a Customer Service Representative and Data Entry Specialist, you will have the opportunity to work with a leading pharmaceutical retailer, provide exceptional service to patients and customers, and advance your career in the healthcare industry. Apply now and join our team!
Apply Now and Take the First Step Towards a Rewarding Career at Walgreens!
Apply Now
Walgreens, a leading American pharmaceutical retailer, is seeking an experienced part-time remote Customer Service Representative and Data Entry Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to patients and customers, while working in a remote capacity. This is a great opportunity to work with a well-established company, enjoy a flexible work environment, and advance your career in the healthcare industry.
About Walgreens
Walgreens is a well-known American pharmaceutical retailer and company founded in 1901 in Chicago, Illinois. We have since grown to become one of the largest drug store chains in the United States, offering a variety of products and services, including prescription drugs, over-the-counter drugs, health and wellness products, beauty products, photo shoots, and more. Our company is committed to providing exceptional customer service, and we are looking for talented individuals to join our team.
Job Summary
As a part-time remote Customer Service Representative and Data Entry Specialist at Walgreens, you will be responsible for performing various tasks, including data entry, customer service, and prescription processing. You will work in a remote capacity, utilizing our systems and software to provide exceptional service to patients and customers. This is a part-time position, requiring 8 hours of work per day, and offers a competitive hourly rate of $23.
Key Responsibilities
Utilize Walgreens' prescription data entry methods and guidelines to process new patient enrollments by entering data into the appropriate system.
Handle patient prescription requests within HIPAA guidelines and enter refill orders for processing.
Investigate to obtain missing prescription information and interpret clinical abbreviations (SIG codes).
Resolve all data entry-related exceptions.
Handle correspondence to patients (inbound calls, chats, emails) and make outbound calls to prescribers and patients on a case-by-case basis.
Resolve Third-Party Rejections by researching, gathering information, making amendments, and resubmitting for processing according to individual program requirements.
Provide support to Pharmacists, both those in the office and those at different locations.
Identify and communicate issues to senior-level staff as appropriate.
Obtain active professional license or certification within the initial 90 days, and maintain an active license or certification.
Essential Qualifications
Bachelor's degree
Basic level of computer skills (e.g., turning on and off a computer, using a mouse to point and click, starting and closing programs, switching between programs, saving files, printing documents, and accessing data online).
Basic web browser skills, including opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a webpage, navigating using back/forward/stop buttons, and completing forms online.
Intermediate level of keyboarding skills (at least 25 WPM, typing by memory, arranging reports).
Effective communication skills, both written and verbal.
Preferred Qualifications
At least one year of pharmacy technician experience in a retail or call center environment.
Experience providing customer service to internal and external customers, including meeting quality standards for services and assessment of customer satisfaction.
Intermediate to advanced level of keyboarding skills (at least 35 WPM, typing by memory, arranging documents).
Familiarity with Spanish and English.
Career Growth Opportunities and Learning Benefits
At Walgreens, we are committed to providing our employees with opportunities for career growth and development. We offer various training programs, skills development initiatives, and opportunities for advancement within the company. Our employees can also take advantage of our wellness programs, including fitness challenges, health screenings, and wellness resources.
Work Environment and Company Culture
As a remote employee, you will have the flexibility to work from home and enjoy a comfortable work environment. Our company culture is built on a foundation of respect, integrity, and teamwork. We value our employees and strive to create a positive and inclusive work environment that encourages collaboration, innovation, and growth.
Compensation, Perks, and Benefits
We offer a competitive hourly rate of $23, as well as various benefits, including:
Health care benefits, such as medical, dental, and vision insurance
Prescription drug discounts
Employee Assistance Program (EAP)
Paid time off for holidays, vacations, and sick days
Retirement savings plans, such as 401(k) plans
Employee discounts on products and services sold in Walgreens stores
Professional development and advancement opportunities
Wellness programs, including fitness challenges, health screenings, and wellness resources
Flexible scheduling options
Conclusion
If you are a motivated and customer-focused individual looking for a part-time remote opportunity, we encourage you to apply for this exciting role at Walgreens. As a Customer Service Representative and Data Entry Specialist, you will have the opportunity to work with a leading pharmaceutical retailer, provide exceptional service to patients and customers, and advance your career in the healthcare industry. Apply now and join our team!
Apply Now and Take the First Step Towards a Rewarding Career at Walgreens!
Apply Now