**Experienced Part-Time Customer Service Representative - University Health Services**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and enjoy working as part of a dynamic team? If so, we're excited to invite you to join arenaflex's University Health Services as a Part-Time Customer Service Representative! **About arenaflex's University Health Services** arenaflex's University Health Services is a leading provider of healthcare services to students and faculty at the Pennsylvania State University. Our mission is to deliver high-quality, patient-centered care that meets the unique needs of our community. We're committed to fostering a culture of excellence, innovation, and collaboration, and we're seeking talented individuals like you to join our team. **The Role** As a Part-Time Customer Service Representative, you'll play a critical role in providing exceptional service to our patients, answering their questions, resolving their concerns, and ensuring their overall satisfaction with our services. You'll work closely with our pharmacy team to process prescriptions, handle cash and credit transactions, and maintain accurate records. Your strong communication skills, attention to detail, and ability to work in a fast-paced environment will make you an invaluable asset to our team. **Responsibilities** * Provide exceptional customer service to patients, responding to their inquiries, resolving their concerns, and ensuring their overall satisfaction with our services * Process prescriptions, handle cash and credit transactions, and maintain accurate records * Count and record all cash/charge records and files * Answer calls, greet patients, and provide information and assistance as needed * Collect payments in the form of cash, check, and credit card * Check the status of student accounts and collect personal information * Follow all state and federal laws pertaining to the practice of pharmacy, including HIPAA * Maintain a clean and organized workspace, adhering to arenaflex's standards of excellence **Requirements** * High school diploma or higher, plus one year of related experience, or an equivalent combination of education and experience * Pharmacy experience is a plus * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment, with a focus on accuracy and attention to detail * Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities * Ability to work as part of a team, with a focus on collaboration and mutual respect * Commitment to arenaflex's values of integrity, respect, responsibility, discovery, excellence, and community **Preferred Qualifications** * Experience in a customer service or pharmacy setting * Familiarity with arenaflex's University Health Services and our mission * Strong problem-solving skills, with the ability to think critically and creatively * Ability to work flexible hours, including occasional Saturdays * Familiarity with electronic health records (EHRs) and other healthcare software **What We Offer** * Competitive salary and benefits package * Opportunities for professional growth and development, including training and education programs * Collaborative and dynamic work environment, with a focus on teamwork and mutual respect * Flexible scheduling, with opportunities for part-time and full-time work * Recognition and rewards for outstanding performance and contributions to arenaflex's University Health Services **Why Join arenaflex's University Health Services?** * arenaflex's University Health Services is a leading provider of healthcare services to students and faculty at the Pennsylvania State University * We're committed to delivering high-quality, patient-centered care that meets the unique needs of our community * Our team is passionate about making a positive impact on the lives of our patients and the broader community * We're dedicated to fostering a culture of excellence, innovation, and collaboration, and we're seeking talented individuals like you to join our team **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity** arenaflex's University Health Services is an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds, and we're dedicated to creating a workplace that's inclusive and respectful of all individuals. **Accommodations for Individuals with Disabilities** arenaflex's University Health Services is committed to providing reasonable accommodations for individuals with disabilities. If you require accommodations during the application or hiring process, please contact [insert contact information]. **Notice to Out-of-State Applicants** arenaflex's University Health Services is a Pennsylvania-based employer, and we're subject to the laws and regulations of the Commonwealth of Pennsylvania. If you're an out-of-state applicant, please be aware that you may be required to relocate to Pennsylvania to work with us. **Penn State Policies** arenaflex's University Health Services is committed to upholding the policies and values of the Pennsylvania State University. We're dedicated to creating a workplace that's respectful, inclusive, and supportive of all individuals, and we're committed to upholding the highest standards of integrity, respect, responsibility, discovery, excellence, and community. **We Are Penn State** arenaflex's University Health Services is proud to be part of the Pennsylvania State University community. We're committed to making a positive impact on the lives of our patients and the broader community, and we're dedicated to upholding the values and ideals of our university. **Impact Many** arenaflex's University Health Services is committed to making a positive impact on the lives of our patients and the broader community. We're dedicated to delivering high-quality, patient-centered care that meets the unique needs of our community, and we're passionate about creating a workplace that's inclusive, respectful, and supportive of all individuals. **Apply Today!** If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job