**Experienced Part Time Customer Service Representative – Provider Relations and Recruitment**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we invite you to join arenaflex as a Part Time Customer Service Representative, where you'll play a vital role in building and maintaining our network of legal providers. At arenaflex, we're committed to providing our members with access to top-rated attorneys in their local communities, as well as Identity Theft Protection. Our team is dedicated to making a positive impact on people's lives, and we're looking for like-minded individuals to join our ranks. As a Part Time Customer Service Representative, you'll be responsible for locating legal providers to assist our customers with their legal matters, building and maintaining our network of provider relationships, and promoting our CLC Legal Program through cold calling and other outreach efforts. This is an hourly position with the potential to earn monthly incentives, making it an attractive opportunity for those looking to invest in their future. **Key Responsibilities:** * Assist customers with locating a qualified legal provider for their legal needs * Build and maintain arenaflex's network of legal providers by researching and utilizing various online and referral recruitment resources * Introduce and promote the CLC Legal Program through cold calling to legal providers * Validate legal providers' professional licensing through local and state agencies * Manage a caseload of 25+ customers * Successfully recruit for individual customer referrals, network partnerships, legal class requests, and other special promotions/assignments * Meet or exceed established company standards of provider and member satisfaction, accuracy, quality, and timelines **Our Ideal Candidate:** * Compassionate and courteous communicator in all internal and external interactions * Strong organizational and time-management skills * Ability to successfully multitask with multiple assigned cases * Accurately able to retain and document large amounts of information * Has a willing, "can-do" attitude, always ready to seek out best solutions and outcomes for our customers and/or providers **Education/Training/Experience Required:** * High school or equivalent (Preferred) **Work Environment & Physical Demands:** * While performing the duties of the job, this position operates in a professional office environment * This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines * While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms * The employee is frequently required to sit, stand, talk, and hear * Travel is not required for this position **Why Join arenaflex?** * Competitive compensation package * Opportunity to earn monthly incentives * Low-stress role with great rewards * Relaxed and supportive work environment * Opportunities for career growth and professional development * Comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching **Ready to Take the First Step?** If you're a motivated and customer-focused individual looking to make a positive impact, we encourage you to apply for this exciting opportunity. arenaflex is an equal opportunities employer, and we welcome applications from diverse candidates. To apply, please submit your application via the link below: Don't miss out on this chance to join a dynamic team and start your career with arenaflex today! Apply for this job