**Experienced Part-Time Customer Service Representative – Para-Transit Transportation Program**

Are you a customer-focused individual with excellent communication skills and a passion for delivering exceptional service? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we invite you to join blithequark's team as a Part-Time Customer Service Representative for our para-transit transportation program call center. As a valued member of our team, you will play a crucial role in ensuring the timely booking of trips for our valued customers, while also providing top-notch support and guidance to our customers. **About blithequark** blithequark has been a trusted provider of transportation services for 40 years, serving senior citizens and adults with disabilities. Our commitment to excellence, customer satisfaction, and employee well-being has enabled us to grow and thrive in an ever-changing industry. At blithequark, we believe that our employees are our greatest asset, and we strive to create a work environment that is supportive, inclusive, and empowering. **Job Summary** We are seeking a highly motivated and customer-centric Part-Time Customer Service Representative to join our para-transit transportation program call center. As a key member of our team, you will be responsible for handling inbound and outbound calls, scheduling appointments, addressing customer inquiries, and registering customers. If you have a passion for delivering exceptional customer service, a strong work ethic, and a willingness to learn and grow, we encourage you to apply for this exciting opportunity. **Responsibilities** As a Part-Time Customer Service Representative, your key responsibilities will include: * Answering phones (incoming and outgoing calls) in a timely and professional manner * Scheduling appointments for our customers in a efficient and organized manner * Addressing customer inquiries and resolving issues in a courteous and professional manner * Registering customers in our system and ensuring accurate and up-to-date information * Collaborating with colleagues to achieve team goals and objectives * Participating in ongoing training and professional development to enhance skills and knowledge **Benefits** As a valued member of our team, you will enjoy a range of benefits, including: * Competitive hourly rate of $18.00 per hour * Flexible work arrangement, with the option to work from home every other week * Great work environment with a supportive and inclusive team * Opportunities for career growth and professional development * Comprehensive training program to ensure your success in the role **Requirements** To be considered for this exciting opportunity, you will need to meet the following requirements: * Schedule: Monday-Friday, 7:00 AM – 11:00 AM (4-hour shift) * Comprehensive 4-6 week training program, conducted at the office before starting the hybrid 50/50 position * Call center experience preferred, but not required * Customer service experience required (1 year minimum) * Ability to work in a fast-paced environment with multiple priorities and deadlines * Strong communication and interpersonal skills * Computer skills, including proficiency in Microsoft Office and other software applications * Reliable internet connection at home * Ability to work at the office if unable to connect at home for >30 minutes * Punctual and reliable, with a strong commitment to meeting deadlines and achieving goals **Essential Skills and Competencies** To succeed in this role, you will need to possess the following essential skills and competencies: * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment with multiple priorities and deadlines * Proficiency in Microsoft Office and other software applications * Strong attention to detail and organizational skills * Ability to work independently and as part of a team * Strong customer service skills, with a focus on delivering exceptional service and support **Preferred Qualifications** While not required, the following qualifications are preferred: * Call center experience (1 year minimum) * Customer service experience in a transportation or healthcare setting * Experience working with customers with disabilities or special needs * Certification in customer service or a related field **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to the growth and development of our employees. As a Part-Time Customer Service Representative, you will have access to a range of learning benefits, including: * Comprehensive training program to ensure your success in the role * Ongoing training and professional development opportunities * Mentorship and coaching from experienced colleagues * Opportunities for career advancement and professional growth **Work Environment and Company Culture** blithequark is a dynamic and inclusive organization that values diversity, equity, and inclusion. Our work environment is supportive, collaborative, and empowering, with a focus on delivering exceptional customer service and support. As a Part-Time Customer Service Representative, you will be part of a team that is passionate about making a difference in the lives of our customers. **Compensation, Perks, and Benefits** As a valued member of our team, you will enjoy a range of compensation, perks, and benefits, including: * Competitive hourly rate of $18.00 per hour * Flexible work arrangement, with the option to work from home every other week * Great work environment with a supportive and inclusive team * Opportunities for career growth and professional development * Comprehensive training program to ensure your success in the role **How to Apply** If you are a motivated and customer-centric individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from diverse candidates, including those with disabilities, and are committed to creating a work environment that is inclusive and supportive of all employees. Apply for this job