Experienced Part-Time Customer Service Representative for Insurance Affiliates – Dynamic Remote Opportunity for Career Advancement and Growth
About Us Talentify is proud to partner with leading companies in the insurance services industry to connect talented professionals with exciting career opportunities. Our mission is to foster a fair, transparent, and secure hiring environment for all candidates. We prioritize candidate privacy and champion equal-opportunity employment, ensuring that our clients adhere to the highest standards of recruitment practices. Why Consider this Job Opportunity? Join our esteemed client in the insurance services industry as a part-time Customer Service Representative for Affiliates. This dynamic role offers a unique blend of remote work flexibility, competitive pay, and opportunities for career advancement and growth within the organization. You will be part of a supportive and collaborative work environment where you can make a positive impact on customer satisfaction. What to Expect (Job Responsibilities) As a Customer Service Representative for Affiliates, you will be responsible for providing exceptional customer service via email and phone for policy inquiries, billing, and claims processes. Your key responsibilities will include: Providing excellent customer service via email and phone for policy inquiries, billing, and claims processes Entering account information in the agency management system and issuing policies following department procedures Communicating with agents regarding payment status, billing problems, and coverage questions Collaborating with customers, agents, and staff to gather application data and claims processes Preparing emails and letters for correspondence with customers and agents What is Required (Qualifications) To succeed in this role, you will need to possess the following qualifications: A high school diploma or equivalent At least two years of general business, insurance, or related experience The CISR designation (or willingness to obtain it) Proficiency in using Microsoft Office Excellent verbal, written, and listening communication skills How to Stand Out (Preferred Qualifications) To excel in this role, we are looking for candidates with the following preferred qualifications: An associate's or bachelor's degree in a related field Experience with agency management systems Familiarity with church operations and ministries market Strong prioritization skills and ability to work well under pressure Career Growth Opportunities and Learning Benefits Our client offers a range of career growth opportunities and learning benefits to support your professional development. As a part-time Customer Service Representative for Affiliates, you will have the chance to: Develop your skills and expertise in customer service, insurance, and related areas Work with a supportive and collaborative team to achieve shared goals Participate in ongoing training and development programs to enhance your knowledge and skills Take advantage of opportunities for career advancement and growth within the organization Work Environment and Company Culture Highlights Our client values a supportive and collaborative work environment where employees can thrive. As a part-time Customer Service Representative for Affiliates, you can expect: A dynamic and fast-paced work environment with opportunities for growth and development A supportive team culture that encourages open communication and collaboration A flexible remote work arrangement that allows you to balance work and personal life A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive work environment Compensation, Perks, and Benefits Our client offers a competitive compensation package, including: Competitive hourly rate Opportunities for overtime and bonuses A comprehensive benefits package, including health, dental, and vision insurance A 401(k) retirement savings plan with company match Paid time off and holidays How to Apply Ready to take the next step in your career? Apply now for the part-time Customer Service Representative for Affiliates role and join our esteemed client in the insurance services industry. Don't miss this opportunity to make a positive impact on customer satisfaction and advance your career in a dynamic and supportive work environment. Apply Job! Apply for this job