Experienced Operations Manager – Office Administration and IT Support

We are seeking an exceptional Operations Manager to at arenaflex, a leading organization dedicated to driving positive change in the community healthcare sector. As an Operations Manager, you will play a critical role in ensuring the smooth day-to-day functioning of our office space and facilities, while also providing IT support and administrative services to our team. About arenaflex arenaflex is a philanthropic partnership organization that supports Oregon's community health centers (CHCs), also known as federally qualified health centers (FQHCs).Our mission is to lead the transformation of primary care to achieve health equity for all through our values of data-driven advocacy, integrity, collaboration, and innovation. We achieve our goals by working with peer network associations, training platforms, site visits, learning collaboratives, and data-driven improvement projects, as well as partnering with policymakers and stakeholders to share the impact of health centers in their communities and advocate for policies that improve patients' lives and the capacity of health centers to serve them.About the Role As an Operations Manager at arenaflex, you will be responsible for managing the day-to-day operations of our office, including but not limited to: * Managing the IT infrastructure and systems, including hardware and software maintenance, upgrades, and troubleshooting * Providing administrative support to the team, including answering phones, greeting guests, and handling office requests * Coordinating office activities, including meetings, events, and training sessions * Maintaining accurate records and databases, including HRIS and other systems * Ensuring compliance with industry standards and regulations * Collaborating with the Agent Chief and HR Sr.Manager to develop and implement operational plans, crisis management plans, and project management strategies * Providing training and support to new employees, including onboarding, technology training, and office procedures What We're Looking For We're seeking a highly organized and proactive individual with excellent project management skills, who is passionate about making things run smoothly and efficiently. You should be able to handle multiple priorities and competing deadlines, and have a strong attention to detail.You should also be able to work effectively in a team environment, communicate clearly and concisely, and be adaptable and flexible in a fast-paced environment. Essential Qualifications * Bachelor's degree in a related field (e.g. business administration, operations management) * 3+ years of experience in office administration, IT support, or a related field * Strong project management skills, including the ability to prioritize tasks and manage multiple projects simultaneously * Excellent communication and interpersonal skills, including the ability to work effectively with diverse stakeholders * Strong analytical and problem-solving skills, including the ability to troubleshoot technical issues and develop creative solutions * Proficiency in bolthires Office, including Excel, Word, PowerPoint, and Outlook * Experience with IT systems, including hardware and software maintenance, upgrades, and troubleshooting Preferred Qualifications * Experience working in a non-profit or healthcare organization * Experience with change management, new software implementation, and system development * Experience working in a small to medium-sized organization (25-35 staff) * Formal project management training or certification * Experience working in a hybrid work environment (remote and in-office) What We Offer * Flexible and adaptable work schedule * Collaborative and supportive team environment * Comprehensive health benefits package * Generous paid time off and holidays * Opportunities for professional development and growth * Paid volunteer time to support community involvement and a service-oriented mindset If you're passionate about making a difference in the community healthcare sector and have the skills and experience we're looking for, please including your resume, cover letter, and any relevant documents.We're an equal opportunity employer and welcome applications from diverse candidates. ! Top 10 Interview Questions * Can you tell us about your experience in office administration and IT support? * What interests you about this role and arenaflex's mission? * What are your strengths and weaknesses, and how do you think they will impact your performance in this role? * Can you give an example of a time when you solved a complex problem creatively? * How do you handle stress and pressure in a fast-paced environment?* Can you describe your work style and how you prioritize tasks and manage multiple projects? * Can you tell us about a time when you had to work with a difficult colleague or supervisor? * How do you stay organized and prioritize tasks in a dynamic environment? * What are your long-term career goals, and how does this role align with your aspirations? * Can you tell us about a time when you went above and beyond to support a colleague or team? Required Documents * Qualifications certificate with mark sheets * Passport size photographs * Signature * Read the official notification carefully from the official website * Fill out the application form (link provided below) * Attach the required documents and passport size photo with signature * !