**Experienced Online Customer Service Associate – Join blithequark's Dynamic Team in New Orleans**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two days are ever the same? Look no further! blithequark, a rapidly growing sustainable activewear brand based in the vibrant city of New Orleans, is seeking a dedicated and personable Online Customer Service Associate to join our dynamic team. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive top-notch support and service. You will be responsible for facilitating and printing online order picking tickets, managing returns, and providing exceptional customer service via phone and email. If you're a team player with a positive attitude, excellent communication skills, and a willingness to learn, we want to hear from you! **About blithequark** blithequark is a leader in the sustainable activewear industry, and we're proud to be based in the heart of New Orleans. Our brand is built on a passion for creating high-quality, eco-friendly apparel that inspires people to live their best lives. We're committed to making a positive impact on our community and the environment, and we're looking for like-minded individuals to join our team. **Responsibilities** As a blithequark Online Customer Service Associate, you will be responsible for: * Coordinating the printing and distribution of online pick tickets multiple times daily * Assisting customers via phone and email ticketing system to make order changes, place orders, and resolve issues * Checking in and completing all online returns * Answering all inbound phone calls and routing to the appropriate team member when necessary * Assisting the warehouse picking team with questions on tickets and orders * Performing other duties and responsibilities as assigned and directed **Requirements** To be successful in this role, you will need: * An associate's degree or higher (relevant work experience may be considered as a substitute for degree) * A professional and polite attitude and demeanor * Previous experience in customer service and with web-based customer service platforms (a plus) * The ability to learn and take constructive direction * General computer skills **Essential Skills and Competencies** To excel in this role, you will need to possess: * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment with multiple priorities * Strong problem-solving and troubleshooting skills * Ability to learn and adapt to new software systems and processes * Excellent customer service skills, with a focus on providing exceptional experiences * Ability to work independently and as part of a team **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their skills. As an Online Customer Service Associate, you will have the opportunity to: * Learn multiple aspects of the apparel business from one of the leaders in the industry * Develop your customer service and problem-solving skills * Work with a talented team of professionals who are passionate about delivering exceptional experiences * Participate in ongoing training and development programs to enhance your skills and knowledge **Work Environment and Company Culture** blithequark is a dynamic and fast-paced work environment that is passionate about delivering exceptional experiences. Our company culture is built on a commitment to: * Providing exceptional customer service * Embracing innovation and creativity * Fostering a positive and inclusive work environment * Supporting the growth and development of our employees **Compensation, Perks, and Benefits** As a full-time, hourly employee of blithequark, you will be eligible for: * Competitive hourly rate * Benefits package, including medical, dental, and vision insurance * Opportunities for overtime pay * Paid time off and holidays * Access to ongoing training and development programs * A fun and dynamic work environment with a passionate team of professionals **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and learn more about your qualifications! Apply for this job