Experienced Medicare Sales Agent - De Pere, WI: Unlock a Rewarding Career in Healthcare Sales with UnitedHealthcare
About UnitedHealthcare
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. Our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
About the Role
We are growing our team in De Pere, WI and have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary and bonuses based on your sales performance. You will consult customers, both in the individual plan market as well as employer group retirees, on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material.
Key Responsibilities
Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale
Follow up with members on questions or to review current or new products and services
Navigate multiple computer systems to document member information while maintaining active listening and engagement with member
Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs
Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
Meet the goals established for the position in the areas of performance, attendance, and consumer experience
Meet and maintain requirements for agent licensure, appointments, and annual product certification
Compensation and Benefits
As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience. Compensation = Base pay + monthly sales incentive. Average annual earnings $50K - $65K through a combination of base plus sales commissions. Sign-on bonus of up to $3,000 for external candidates. 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays. Medical Plan options along with participation in a Health Spending Account or a Health Saving account. Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage. 401(k) Savings Plan, Employee Stock Purchase Plan. Education Reimbursement. Employee Discounts. Employee Assistance Program. Employee Referral Bonus Program. Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
Work Environment and Culture
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Our team is focused on teamwork and individual success, and we strive to create a fun and competitive work environment.
Requirements
High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience
Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work over-time and/or weekends as needed
Must live in commutable distance to our 2020 Innovation Court, De Pere, WI office
Preferred Qualifications
Previous sales experience
Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Flexibility to customize approach to meet all types of caller communication styles and personalities
Why Join UnitedHealthcare?
At UnitedHealthcare, we're committed to making a difference in the lives of our customers and employees. We offer a dynamic and supportive work environment, opportunities for career growth and development, and a comprehensive benefits package. If you're passionate about healthcare and sales, and want to be part of a team that's making a difference, we encourage you to apply for this exciting opportunity.
How to Apply
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
Apply Now
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. Our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
About the Role
We are growing our team in De Pere, WI and have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary and bonuses based on your sales performance. You will consult customers, both in the individual plan market as well as employer group retirees, on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material.
Key Responsibilities
Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale
Follow up with members on questions or to review current or new products and services
Navigate multiple computer systems to document member information while maintaining active listening and engagement with member
Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs
Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
Meet the goals established for the position in the areas of performance, attendance, and consumer experience
Meet and maintain requirements for agent licensure, appointments, and annual product certification
Compensation and Benefits
As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience. Compensation = Base pay + monthly sales incentive. Average annual earnings $50K - $65K through a combination of base plus sales commissions. Sign-on bonus of up to $3,000 for external candidates. 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays. Medical Plan options along with participation in a Health Spending Account or a Health Saving account. Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage. 401(k) Savings Plan, Employee Stock Purchase Plan. Education Reimbursement. Employee Discounts. Employee Assistance Program. Employee Referral Bonus Program. Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
Work Environment and Culture
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Our team is focused on teamwork and individual success, and we strive to create a fun and competitive work environment.
Requirements
High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience
Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work over-time and/or weekends as needed
Must live in commutable distance to our 2020 Innovation Court, De Pere, WI office
Preferred Qualifications
Previous sales experience
Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Flexibility to customize approach to meet all types of caller communication styles and personalities
Why Join UnitedHealthcare?
At UnitedHealthcare, we're committed to making a difference in the lives of our customers and employees. We offer a dynamic and supportive work environment, opportunities for career growth and development, and a comprehensive benefits package. If you're passionate about healthcare and sales, and want to be part of a team that's making a difference, we encourage you to apply for this exciting opportunity.
How to Apply
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
Apply Now