**Experienced Licensed Customer Service and Sales Representative - Grand Junction, CO**

Join arenaflex, a leading provider of membership, travel, insurance, and financial services, as we continue to drive innovation and excellence in the industry. As a Licensed Customer Service and Sales Representative, you will play a vital role in promoting arenaflex products and services, providing exceptional customer service, and contributing to the growth and success of our organization. **About arenaflex** arenaflex is a trusted brand with a rich history spanning over 100 years. Our commitment to excellence, innovation, and customer satisfaction has earned us a reputation as a leader in the industry. With a diverse range of products and services, including membership, travel, insurance, and financial services, we cater to the needs of approximately 14+ million members and customers across 14 states and 2 U.S. territories. **Why Choose a Career with arenaflex?** * Work for a company with a strong heritage and a commitment to excellence * Be part of a dynamic team that values innovation, teamwork, and customer satisfaction * Enjoy a competitive hourly wage of $21.00, with additional incentives and an annual bonus potential based on performance * Take advantage of excellent and comprehensive benefits packages, including medical, dental, and vision benefits, 401k match, paid parental leave, and more * Pursue opportunities for career growth and development, with a range of roles available across various departments, including call centers, automotive services, claims, underwriting, and more **A DAY IN THE LIFE of a Licensed Customer Service and Sales Representative** As a Licensed Customer Service and Sales Representative, you will be the face of arenaflex, providing exceptional customer service, promoting products and services, and contributing to the growth and success of our organization. Your responsibilities will include: * Providing a high level of support services to members related to the sales and service function, including servicing insurance policies, processing applications, renewals, and amendments, and selling travel, tours, airline tickets, and membership products * Generating leads, updating members on travel and insurance specials, and providing travel information * Providing cashiering services to members, including taking insurance payments, travel, and membership payments, sale of tickets, and travel money products, processing remittance/depository transfers, and balancing cash drawers * Responding to customer inquiries and referring to agents when appropriate * Providing a high level of administrative support to Travel and Insurance Agents during peak periods * Conducting outbound promotional calls for insurance and/or travel products * Participating in a team environment to promote customer satisfaction and consistent service following the customer service model * Receiving and resolving member/customer complaints and seeking assistance from management in complaint resolution as necessary * Participating in office events developed to generate revenue, improve member awareness of products, and support local community activities * Other duties as assigned **How We Reward Our Employees** arenaflex is committed to providing a market-competitive structure of fair, equitable, and performance-based pay to attract and retain excellent talent. Our compensation philosophy is designed to provide a competitive hourly wage, with additional incentives and an annual bonus potential based on performance. **Essential and Preferred Qualifications** To be successful in this role, you will need to possess: * An active State Property & Casualty License or the ability to attain within 90 days of start date * A High School Diploma or equivalent * Work experience in customer-focused service, insurance policy servicing, and sales * Strong communication and interpersonal skills * Ability to work effectively in a team environment * Ability to perform mathematical calculations to accurately perform monetary transactions * Ability to work under pressure in a high-volume, fast-paced customer service environment **Work Environment** This is an in-office position, and employees will service arenaflex members in-person and be based on-site in an arenaflex branch facility. **Who We Are** arenaflex is a company that values diversity, equity, and inclusion. We believe that our differences make us stronger, and we are committed to creating an inclusive and welcoming environment for all employees. **How to Apply** If you are a motivated and customer-focused individual with a passion for sales and service, we encourage you to apply for this exciting opportunity. Please visit our website at [www.arenaflex.com]( to learn more about arenaflex and our career opportunities. **Equal Opportunity Employer** arenaflex is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. **Regular and Reliable Attendance** Regular and reliable attendance is essential for the function of this job. **Background and Drug Screen** All applicants offered employment within arenaflex will be required to consent to a background and drug screen based on the requirements of the position. **Apply Now** To apply for this exciting opportunity, please visit our website at [www.arenaflex.com]( and submit your application. We look forward to hearing from you! Apply for this job