**Experienced Lead Data Quality Analyst - Customer Intelligence for arenaflex**

At arenaflex, we're passionate about harnessing the power of data to drive informed business decisions and maintain the integrity of our data repositories and reports. As a leading organization in the industry, we're committed to delivering exceptional customer experiences and staying ahead of the curve in terms of data quality and governance. We're now seeking an experienced Lead Data Quality Analyst - Customer Intelligence to join our team and play a critical role in ensuring the highest quality of customer and contract data. **About arenaflex** arenaflex is a forward-thinking organization that's dedicated to innovation and excellence. With a strong focus on customer-centricity, we strive to deliver exceptional experiences that exceed our customers' expectations. Our team is passionate about data and analytics, and we're committed to leveraging the latest technologies and techniques to drive business growth and improvement. **Job Summary** As the Lead Data Quality Analyst - Customer Intelligence, you'll be responsible for ensuring the highest quality of customer and contract data to support informed business decisions and maintain the integrity of our data repositories and reports. You'll lead data cleansing projects, create controls for data integrity, and collaborate with cross-functional stakeholders to deliver data products that align with strategic priorities. **Key Responsibilities** * Identify, analyze, assess, document, and communicate potential quality issues in the way data is collected, stored, processed, or used * Create partnerships with key stakeholders in Customer Solutions and other functions to design plans for addressing data quality challenges * Lead data cleansing projects where needed while working to standardize transactional processes for handoff to longer term ownership * Create and execute plans for the maintenance of the data integrity based on findings from root cause analysis * Create data quality metrics to measure the current state of data integrity and the success of data quality initiatives * Perform data analysis and communicate trends and patterns * Manage data quality documentation by defining and maintaining data rules and definitions * Partner with the Data Governance senior manager to build a culture of data accountability * Support deployment of the Customer Solutions Data Governance vision and strategies * Build and deliver presentations and communications that explain critical metrics and findings to stakeholders with some guidance * Prioritize data quality projects based on Data Governance principles and strategic initiatives **Essential Qualifications** * Bachelor's degree in business, science, or a related field * 4+ years of work experience * 2+ years of experience in data transformation and cleansing * Understanding of database and data modeling concepts * Advanced experience with Excel, SQL, and PowerBI * Knowledgeable in data governance concepts, including the need for documented definitions, calculations, sources, lineage, etc. **Preferred Qualifications** * Master's or higher degree in a related discipline * Knowledge of IDN and Definitive data **Skills and Competencies** * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills * Ability to work collaboratively with cross-functional stakeholders * Strong project management skills * Ability to prioritize tasks and manage multiple projects simultaneously * Strong attention to detail and organizational skills * Ability to work in a fast-paced environment and adapt to changing priorities **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to supporting the growth and development of our employees. As a Lead Data Quality Analyst - Customer Intelligence, you'll have access to a range of learning and development opportunities, including: * Regular training and development programs * Mentorship and coaching from experienced professionals * Opportunities for career advancement and professional growth * Access to the latest technologies and tools * Collaborative and supportive work environment **Work Environment and Company Culture** arenaflex is a remote-friendly organization that offers a flexible and supportive work environment. Our team is passionate about data and analytics, and we're committed to delivering exceptional customer experiences. We're proud of our company culture, which is built on the following values: * Customer-centricity * Innovation and excellence * Collaboration and teamwork * Continuous learning and development * Integrity and accountability **Compensation, Perks, and Benefits** arenaflex offers a competitive salary and a range of benefits, including: * Comprehensive health insurance * Retirement savings plan * Paid time off and holidays * Flexible work arrangements * Professional development opportunities * Access to the latest technologies and tools **How to Apply** If you're a motivated and experienced data professional who is passionate about delivering exceptional customer experiences, we'd love to hear from you. To apply for this exciting opportunity, please click the link below and submit your application. **Simple Application Process** We're committed to making the application process as simple and straightforward as possible. To apply, please: 1. Click the link above to submit your application 2. Provide your resume and a cover letter outlining your experience and qualifications 3. Complete a brief online assessment to help us get to know you better 4. Participate in a video interview with a member of our recruitment team We can't wait to hear from you and learn more about your qualifications and experience. Thank you for considering this exciting opportunity to join the arenaflex team! Apply for this job