Experienced IT Operations Analyst for Delta Airlines - Work from Home Opportunity with Competitive Salary and Benefits
Join Delta Airlines' IT Team as an Operations Analyst and Drive Innovation
Delta Airlines is on a transformative journey to become a world-class IT organization, and they're looking for talented individuals to join their team. As an IT Operations Analyst, you'll play a critical role in supporting Delta's Network, Infrastructure, and Reliability teams with operational efficiencies, enhancements, and modernization. This is a unique opportunity to work with a leading airline and be part of a dynamic team that's shaping the future of the industry.
About the Role
The IT Operations Analyst will be responsible for collaborating with IT staff and business clients to develop, update, and document operations processes. You'll translate high-level requirements into functional specifications for new operations tools and manage changes to such specifications. This role will work closely with development organizations throughout the project lifecycle to validate expectations, complete operations project tasks, and prepare the operations staff for new implementations.
Key Responsibilities
Define, update, and document operations processes and procedures
Gather, develop, coordinate, and maintain requirements for operations projects from initiation to final implementation, ensuring deliverables meet requirements
Maintain and communicate operations project status and issues
Collaborate with project teams and business clients regarding new systems development to ensure that operations standards are adhered to and prepare the operations staff to provide support
Work with support staff and vendors to ensure that current systems comply with operations policies and performance standards
Collaborate with application teams and business clients to establish service level agreements for operations capabilities
Participate in coordination and acceptance testing of new systems and lead from an operations perspective
Understand business and technical requirements
Support the day-to-day operation of Delta's Network
Follow procedures to ensure vendors can be paid for products and services
Assist vendors with addressing payment issues
May perform other duties as assigned
What You Need to Succeed
To be successful in this role, you'll need to have:
Excellent organizational skills
Ability to advance rapidly and adapt to change
Resourceful, innovative, and a self-starter
Ability to manage competing tasks and prioritize work
Understanding of Agile methodologies
Skilled at creating and leading effective presentations
Experienced with Microsoft Office Suite
Ability to work with others in a time-sensitive and team environment with minimal supervision
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
What Will Give You an Edge
The following qualifications are preferred:
Bachelor's degree in Computer Science, Information Systems, or related technical field
Experience with Cloud Technologies, such as Amazon Web Services (AWS) or Azure
Experience working in a Data Center or Network Operations Center
Experience working with Network Security or Firewalls
Internships/Co-op/Extracurricular experiences
About Delta Airlines
Delta Air Lines, Inc. is a major American carrier headquartered in Atlanta, Georgia. With a rich history dating back to 1924, Delta operates an extensive network of domestic and international flights, serving destinations across six continents. As one of the largest and oldest carriers in the world, Delta is committed to providing exceptional customer service and creating a positive impact on the communities it serves.
Benefits and Perks
At Delta, employees are at the heart of the company's success. As an IT Operations Analyst, you'll have access to a range of benefits and perks, including:
Competitive salary, industry-leading profit-sharing program, and performance incentives
401(k) with generous company contributions up to 9%
Paid time off, including vacation, holidays, paid personal time, maternity, and parental leave
Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits
Family care support through fertility support, surrogacy, and adoption assistance, lactation support, backed-up care, and programs that help with family members in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial wellbeing
Domestic and Global space-available flight benefits for employees and qualified relatives
Career development programs to achieve your long-term career goals
Global connections to participate in community service and creative endeavors focused on sustainability and reducing carbon footprint
Business Resource Groups to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies
Recognition rewards and grants through the platform Relentless Together
Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks
Why Join Delta Airlines?
Delta Airlines is a company that's committed to living its values - Care, Integrity, Flexibility, Employee Empowerment, and Teamwork - every day, in everything they do. By joining the Delta team, you'll become part of a culture that's focused on putting people first and creating a positive impact on the communities they serve. As an IT Operations Analyst, you'll have the opportunity to work on exciting projects, develop your skills, and advance your career in a dynamic and supportive environment.
Are You the One We're Looking For?
If you believe you have what it takes to succeed in this role, we encourage you to submit your application. We're eager to hear from talented candidates like you who are passionate about innovation, customer service, and teamwork.
Apply Now
Apply Now
Delta Airlines is on a transformative journey to become a world-class IT organization, and they're looking for talented individuals to join their team. As an IT Operations Analyst, you'll play a critical role in supporting Delta's Network, Infrastructure, and Reliability teams with operational efficiencies, enhancements, and modernization. This is a unique opportunity to work with a leading airline and be part of a dynamic team that's shaping the future of the industry.
About the Role
The IT Operations Analyst will be responsible for collaborating with IT staff and business clients to develop, update, and document operations processes. You'll translate high-level requirements into functional specifications for new operations tools and manage changes to such specifications. This role will work closely with development organizations throughout the project lifecycle to validate expectations, complete operations project tasks, and prepare the operations staff for new implementations.
Key Responsibilities
Define, update, and document operations processes and procedures
Gather, develop, coordinate, and maintain requirements for operations projects from initiation to final implementation, ensuring deliverables meet requirements
Maintain and communicate operations project status and issues
Collaborate with project teams and business clients regarding new systems development to ensure that operations standards are adhered to and prepare the operations staff to provide support
Work with support staff and vendors to ensure that current systems comply with operations policies and performance standards
Collaborate with application teams and business clients to establish service level agreements for operations capabilities
Participate in coordination and acceptance testing of new systems and lead from an operations perspective
Understand business and technical requirements
Support the day-to-day operation of Delta's Network
Follow procedures to ensure vendors can be paid for products and services
Assist vendors with addressing payment issues
May perform other duties as assigned
What You Need to Succeed
To be successful in this role, you'll need to have:
Excellent organizational skills
Ability to advance rapidly and adapt to change
Resourceful, innovative, and a self-starter
Ability to manage competing tasks and prioritize work
Understanding of Agile methodologies
Skilled at creating and leading effective presentations
Experienced with Microsoft Office Suite
Ability to work with others in a time-sensitive and team environment with minimal supervision
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
What Will Give You an Edge
The following qualifications are preferred:
Bachelor's degree in Computer Science, Information Systems, or related technical field
Experience with Cloud Technologies, such as Amazon Web Services (AWS) or Azure
Experience working in a Data Center or Network Operations Center
Experience working with Network Security or Firewalls
Internships/Co-op/Extracurricular experiences
About Delta Airlines
Delta Air Lines, Inc. is a major American carrier headquartered in Atlanta, Georgia. With a rich history dating back to 1924, Delta operates an extensive network of domestic and international flights, serving destinations across six continents. As one of the largest and oldest carriers in the world, Delta is committed to providing exceptional customer service and creating a positive impact on the communities it serves.
Benefits and Perks
At Delta, employees are at the heart of the company's success. As an IT Operations Analyst, you'll have access to a range of benefits and perks, including:
Competitive salary, industry-leading profit-sharing program, and performance incentives
401(k) with generous company contributions up to 9%
Paid time off, including vacation, holidays, paid personal time, maternity, and parental leave
Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits
Family care support through fertility support, surrogacy, and adoption assistance, lactation support, backed-up care, and programs that help with family members in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial wellbeing
Domestic and Global space-available flight benefits for employees and qualified relatives
Career development programs to achieve your long-term career goals
Global connections to participate in community service and creative endeavors focused on sustainability and reducing carbon footprint
Business Resource Groups to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies
Recognition rewards and grants through the platform Relentless Together
Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks
Why Join Delta Airlines?
Delta Airlines is a company that's committed to living its values - Care, Integrity, Flexibility, Employee Empowerment, and Teamwork - every day, in everything they do. By joining the Delta team, you'll become part of a culture that's focused on putting people first and creating a positive impact on the communities they serve. As an IT Operations Analyst, you'll have the opportunity to work on exciting projects, develop your skills, and advance your career in a dynamic and supportive environment.
Are You the One We're Looking For?
If you believe you have what it takes to succeed in this role, we encourage you to submit your application. We're eager to hear from talented candidates like you who are passionate about innovation, customer service, and teamwork.
Apply Now
Apply Now