**Experienced Home Service Coordinator – Customer Support and Relationship Building at blithequark**

Are you a highly motivated and customer-centric individual looking to kick-start your career in a dynamic and supportive environment? Do you have a passion for delivering exceptional customer experiences and building strong relationships with clients and colleagues alike? If so, we invite you to join blithequark as an Experienced Home Service Coordinator, where you will play a vital role in shaping the future of our customer support team. **About blithequark** blithequark is a leading provider of innovative solutions and services to the home improvement industry. Our mission is to empower homeowners and professionals alike with the tools and expertise they need to achieve their goals. With a strong commitment to customer satisfaction and a culture of continuous learning and growth, we are dedicated to building a team of talented and passionate individuals who share our vision. **Job Summary** As an Experienced Home Service Coordinator at blithequark, you will be responsible for delivering exceptional customer support and building strong relationships with clients and colleagues. You will work closely with our team of experts to provide timely and effective solutions to customer inquiries, resolve issues, and drive customer satisfaction. Your primary goal will be to ensure that our customers receive the highest level of service and support, while also contributing to the growth and development of our team. **Key Responsibilities** * Provide 90% customer and expert exchange organizations (Ace) client care through inbound/outbound calls, email, and visit frameworks * Report customer interactions using electronic programming devices and ensure start-to-finish backing, research, and follow-up are completed to guarantee best effort in matches between professional exchange organizations and customers * Perform other duties as assigned by management * Collaborate with colleagues to achieve team goals and objectives * Participate in ongoing training and development to enhance skills and knowledge **Direct Supervisor/Direct Reports** * This position reports to a Manager, Customer Care * This position has no immediate reports **Travel Requirements** * Regularly requires travel under 10% of the time **Physical Requirements** * Most time is spent sitting in a comfortable position, and there is frequent opportunity to move about * Occasionally, there may be a need to move or lift light articles **Working Conditions** * Located in a comfortable indoor environment * Any hazardous conditions would be rare and not surprising **Minimum Qualifications** * Should be eighteen years old or older * Should be legally authorized to work in the US * THD/Master Reference partners should be highly motivated and proficient delegates that self-start their own activities to guarantee objectives are met * THD/Master Reference partners will expect partners to grasp fundamental exchanges, going from light home improvement and jack-of-all-trades work to yard and housekeeping exchanges **Essential Qualifications** * Bachelor's degree in a related field (e.g., business, communications, customer service) * 1-2 years of experience in customer-facing roles, preferably in the home improvement industry * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities * Strong problem-solving and analytical skills * Proficiency in electronic programming devices and software **Preferred Qualifications** * Experience working in a call center or customer support environment * Knowledge of home improvement products and services * Familiarity with CRM software and other customer relationship management tools * Certification in customer service or a related field **Skills and Competencies** * Strong customer service skills, with a focus on building relationships and resolving issues * Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers * Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities * Strong problem-solving and analytical skills, with the ability to think critically and creatively * Proficiency in electronic programming devices and software, with the ability to learn new systems and tools quickly * Strong organizational and time management skills, with the ability to meet deadlines and achieve goals **Career Growth Opportunities and Learning Benefits** * Opportunities for professional growth and development, with a focus on building skills and expertise in customer support and relationship building * Access to ongoing training and development programs, including workshops, webinars, and online courses * Collaborative and supportive work environment, with a focus on teamwork and open communication * Recognition and rewards for outstanding performance and contributions to the team **Compensation, Perks, and Benefits** * Competitive hourly rate of $25/hour * Comprehensive benefits package, including health, dental, and vision insurance * Paid time off and holidays * Opportunities for professional growth and development * Collaborative and supportive work environment **How to Apply** If you are a motivated and customer-centric individual looking to kick-start your career in a dynamic and supportive environment, we invite you to apply for the Experienced Home Service Coordinator position at blithequark. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! Apply for this job