**Experienced Healthcare Customer Analytics Lead (Remote) - arenaflex**

Remote Full-time
Are you a healthcare claims data analytics expert seeking purpose by being part of a team committed to supporting doctors, hospitals, and health plans to make sure patients get the right care at the right place and the right time? Consider this opportunity to join a new arenaflex company dedicated to advancing population health.

**About arenaflex**

arenaflex is a leading healthcare organization that is revolutionizing the way healthcare is delivered. With a focus on population health, arenaflex is committed to providing high-quality, patient-centered care that is tailored to the unique needs of each individual. Our team of experts is dedicated to using data analytics and insights to drive informed decision-making and improve health outcomes.

**Job Summary**

We are seeking an experienced Healthcare Customer Analytics Lead to join our team at arenaflex. As a key member of our analytics team, you will be responsible for analyzing complex financial and clinical scenarios to support informed decision-making, including financial, clinical, and operational improvements. You will work closely with internal customers and cross-disciplinary teams to determine data needs and enhance the use of strategic analysis. Your expertise in data analytics, project management, and communication will be essential in driving improved delivery of value-based care.

**Principal Duties and Responsibilities**

* Analyze complex financial and clinical scenarios to support informed decision-making, including financial, clinical, and operational improvements
* Gather and interpret claims, clinical, and administrative data to build effective financial models, make reasonable assumptions, and reach appropriate conclusions
* Lead cross-functional efforts and provide actionable recommendations to leadership and key areas across the company
* Support the total cost of care analytics component of population health by conducting extensive analysis of cost and utilization data and providing reports and recommendations to leadership and internal customers
* Act as project lead for customer analytics initiatives, working with internal customers to develop and manage project plan, analyze data, design reports, and coordinate presentations
* Work with internal business customers and cross-disciplinary teams to determine data needs and to enhance the use of strategic analysis
* Collaborate internally to ensure intelligence is shared with appropriate groups and individuals
* Create and update comprehensive customer models, including cost and utilization projections and data trends
* Conduct and present analyses that drive improved delivery of value-based care
* Work with IT partners to diagnose, correct, and validate any issues with the data populating business intelligence tools

**Education/Experience Required**

* Bachelor's degree, required
* Master's degree, preferred
* Minimum of 2 years leading complex projects, required (e.g. cross-functional work-groups)
* Minimum of 5 years of experience in extensive data analytics, required
* Health Insurance or Healthcare industry with experience in value-based care, preferred
* Background in analyzing claims, clinical, and administrative data to deliver actionable insights for total cost of care opportunities to leadership and external customers, required
* Ability to develop and manage project plans, analyze data, design reports/dashboards, and deliver insights to customers
* Experience in data visualizations and storytelling
* Microsoft Office, including advanced Excel (pivot tables) and PowerPoint skills, required
* Power BI and Tableau data visualization tool experience, preferred
* Experience with Epic, preferred

**Why Join arenaflex?**

* Opportunity to work with a leading healthcare organization that is revolutionizing the way healthcare is delivered
* Collaborative and dynamic work environment with a team of experts in data analytics and population health
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Flexible work arrangements, including remote work options
* Access to cutting-edge technology and tools, including Power BI and Tableau

**How to Apply**

If you are a motivated and experienced data analytics professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

**Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

**Note**

arenaflex is a new company dedicated to advancing population health. The company name has been changed to arenaflex to maintain confidentiality and protect the identity of the organization.

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