**Experienced Full Stack Remote Chat & Text Therapist – Crisis Intervention & Suicide Prevention**

Are you a compassionate and skilled mental health professional looking to make a meaningful difference in the lives of individuals in crisis? Do you possess excellent communication and problem-solving skills, with the ability to work independently and collaboratively in a fast-paced, dynamic environment? If so, we invite you to join arenaflex, a leading non-profit organization dedicated to providing innovative behavioral health counseling, crisis intervention, and suicide prevention services. As a Remote Chat & Text Therapist at arenaflex, you will play a vital role in ensuring the quality of services to clients, coordinating day-to-day operations of the program, and recommending and implementing changes that would improve the delivery of services. You will provide direct service counseling, ongoing counseling, prevention services, and education services to adults, families, and youth, while also supervising remote clinical staff. **About arenaflex** arenaflex is a renowned non-profit organization with a rich history of providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. Our mission is to empower individuals, families, and communities to achieve optimal mental health and well-being. We are committed to delivering exceptional services, fostering a culture of compassion and respect, and promoting social justice and equality. **Job Highlights** * **Location:** Remote (from home) * **Start Date:** Immediate openings available * **Company:** arenaflex * **Position:** Remote Chat & Text Therapist * **Compensation:** A competitive salary * **Schedule:** Full-time schedule options available (Monday-Friday 9:00am-5:00pm or Sunday-Wednesday 6:00am-4:00pm) **Key Responsibilities** * Answer all chats & texts in a timely and professional manner while meeting agency goals * Effectively assess clinical situations and needs of all chatters * Provide quality assurance of the program's service delivery * Complete clinical documentation thoroughly, clearly, and accurately, including information critical to data collection and reporting to funders * Monitor call-in times for clients placed on a 72-Hour Suicide Watch or Safety Follow-Up * Attend all required meetings and training courses, even if they fall outside of the regularly scheduled shift * Comply with and assure compliance by staff with the agency's standard of care for service delivery * Ensure quality service delivery including clinical care and all associated documentation * Maintain all client records in accordance with agency policies and procedures * Take an active role in ad hoc committees and work groups as assigned by the Manager or Director of Programs * Provide instruction and training for interns and staff * Adhere to the agency's policies and procedures and assure that staff is in compliance * Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency **Essential Qualifications** * Bachelor's Degree in Counseling, Social Work, or related field required * Minimum of 5 years of experience in the behavioral health field * Crisis Experience preferred * Supervisory experience preferred * Program Development preferred **Preferred Qualifications** * Master's Degree in Counseling, Social Work, or related field * Advanced training in crisis intervention and suicide prevention * Experience working with diverse populations, including youth, adults, and families **Skills and Competencies** * Excellent oral and written communication skills * Clear and effective communication * Strong customer service * Strong problem-solving and analytical skills * Ability to document detailed information * Ability to multitask * Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender, or sexual orientation **Work Environment and Culture** * The typical work environment will be at an arenaflex office, working indoors * Employees must be able to lift up to 25 pounds at times * arenaflex is an EEO/AA Employer and provides equal employment opportunities to all employees and applicants for employment * arenaflex is committed to fostering a culture of compassion, respect, and inclusivity **Compensation and Benefits** * Generous PTO (15 days the first year) * 10 paid holidays per year * Medical plans (4 choices) * Dental plans (2 choices) * Vision plans (2 choices) * 403(b) retirement plan * Retirement Allowance * Company-paid Life/AD&D and Long Term Disability * Voluntary additional Life and Short-term Disability * Tuition Reimbursement * Elder Care Assistance * Pet Insurance and much more! **How to Apply** If you are a motivated and compassionate mental health professional looking to make a difference in the lives of individuals in crisis, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job