**Experienced Full Stack Project Manager – Customer-Facing Software Development**
Join arenaflex, a dynamic and supportive team of IT experts, in building software that has a positive impact across the State of Louisiana. As a Project Manager – Customer-Facing Software Development, you will play a pivotal role in driving the success of our software development projects, ensuring exceptional leadership skills, a deep understanding of software development processes, and a strong focus on customer-facing communication and relationship management. arenaflex is a group of diverse, communicative people across the US, and we offer a competitive salary and great benefits. This is a remote position that offers the flexibility to work from anywhere. **About arenaflex** arenaflex is a leading IT solutions provider that creates technical solutions to meet the needs of community-oriented higher education and industry training. Our team of experts is dedicated to building software that has a positive impact across the State of Louisiana. We are a group of passionate individuals who are committed to delivering high-quality solutions that meet the needs of our clients. Our mission is to provide innovative and effective solutions that make a difference in the lives of our clients. **Job Summary** As a Project Manager – Customer-Facing Software Development, you will be responsible for leading the planning, execution, and delivery of software development projects from inception to completion. You will work closely with cross-functional teams, including developers, designers, quality assurance, and other stakeholders to drive project success. You will also serve as the primary point of contact for client communication throughout the project lifecycle, ensuring alignment between project deliverables and customer expectations. **Key Responsibilities** * **Project Leadership**: Lead the planning, execution, and delivery of software development projects from inception to completion. * **Customer-Facing Communications**: Serve as the primary point of contact for client communication throughout the project lifecycle. * **Team Collaboration**: Collaborate closely with cross-functional teams to drive project success. * **Risk Management**: Identify potential project risks and develop mitigation strategies to address them effectively. * **Reporting and Documentation**: Prepare and present project status reports, progress updates, and documentation to internal and external stakeholders. **Essential Qualifications** * **Education**: Bachelor's degree in Computer Science, Engineering, Business Management, or related field. * **Experience**: Proven experience (3 years) in project management, specifically in software development projects, with a focus on customer-facing communications. * **Knowledge, Skills, and Abilities**: Strong understanding of software development methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Trello). Excellent interpersonal, communication, and negotiation skills with the ability to engage effectively with clients and internal teams. Solid organizational and leadership abilities with a proactive approach to problem-solving. **Preferred Qualifications** * **Master's degree** in Computer Science, Engineering, Business Management, or related field. * **Certifications** in project management, such as PMP or Agile. * **Experience** with cloud-based project management tools, such as Asana or Basecamp. * **Familiarity** with arenaflex's software development methodologies and tools. **Skills and Competencies** * **Project Management**: Proven experience in project management, specifically in software development projects. * **Customer-Facing Communication**: Excellent interpersonal, communication, and negotiation skills with the ability to engage effectively with clients and internal teams. * **Team Collaboration**: Ability to collaborate closely with cross-functional teams to drive project success. * **Risk Management**: Ability to identify potential project risks and develop mitigation strategies to address them effectively. * **Reporting and Documentation**: Ability to prepare and present project status reports, progress updates, and documentation to internal and external stakeholders. **Career Growth Opportunities and Learning Benefits** arenaflex offers a range of career growth opportunities and learning benefits, including: * **Professional Development**: arenaflex offers a range of professional development opportunities, including training, mentorship, and coaching. * **Career Advancement**: arenaflex offers opportunities for career advancement, including promotions and new roles. * **Learning and Development**: arenaflex offers a range of learning and development opportunities, including online courses, workshops, and conferences. **Work Environment and Company Culture** arenaflex is a dynamic and supportive team of IT experts who are passionate about building software that has a positive impact across the State of Louisiana. Our team is diverse, communicative, and collaborative, and we offer a range of benefits and perks, including: * **Flexible Work Arrangements**: arenaflex offers flexible work arrangements, including remote work options. * **Competitive Salary and Benefits**: arenaflex offers a competitive salary and great benefits, including health insurance, retirement plans, and paid time off. * **Collaborative Work Environment**: arenaflex offers a collaborative work environment that encourages teamwork, innovation, and creativity. **Compensation, Perks, and Benefits** arenaflex offers a competitive salary and great benefits, including: * **Salary**: Salary will be commensurate with education and experience. * **Benefits**: arenaflex offers a range of benefits, including health insurance, retirement plans, and paid time off. * **Perks**: arenaflex offers a range of perks, including flexible work arrangements, professional development opportunities, and career advancement opportunities. **How to Apply** If you are a motivated and experienced project manager with a passion for customer-facing communication and relationship management, we encourage you to apply for this exciting opportunity. To apply, please submit a cover letter that addresses the outlined responsibilities, a resume, and the names and contact information for three professional/work-related references. *If selected, applicant will be asked to provide a certified copy of transcript. **Application Deadline** Applications will be accepted and the position will remain open until filled. **Equal Opportunity Employer** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. arenaflex is committed to creating a workplace that is inclusive and respectful of all employees, and we are proud to be a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. Apply for this job