**Experienced Full Stack Product Manager – Customer Identity and Experience Development**

**Join arenaflex, a leading retail giant, in shaping the future of customer-centricity through innovative digital solutions.** Are you a seasoned product manager with a passion for driving customer experience and identity development? Do you thrive in complex, matrixed environments and have a knack for building high-performing teams? If so, we invite you to join arenaflex as an Experienced Full Stack Product Manager – Customer Identity and Experience Development. **About arenaflex** arenaflex is a retail powerhouse that has been at the forefront of innovation for decades. Our commitment to customer-centricity has led us to develop cutting-edge digital solutions that enhance the shopping experience for millions of customers worldwide. As a key player in the retail industry, we're constantly pushing the boundaries of what's possible, and we're looking for talented individuals like you to join our team. **The Role** As an Experienced Full Stack Product Manager – Customer Identity and Experience Development, you'll play a critical role in driving the development and execution of arenaflex's customer digital character strategy. Your primary focus will be on building a comprehensive and seamless digital experience for our customers, ensuring that our platforms are secure, adaptable, and meet the highest standards of customer protection. **Key Responsibilities** * Drive the development and execution of the customer digital character strategy, with a strong emphasis on personality matching for improved reach and information clean room capabilities * Define and communicate a digital personality and information clean room strategy, prioritization, and timelines for the Customer Digital Personality Stage * Ensure tools are built and scaled to support the security and integrity needs of internal teams in managing customer advanced characters * Work with a digital personality-centered approach to connect internal customers to the Customer Advanced Character Stage, ensuring all internal teams have access to secure and comprehensive customer character data * Define and track key performance indicators (KPIs) and metrics to measure product success, highlighting effective management and protection of customer advanced personalities * Stay up-to-date with industry trends and advancements in customer advanced personality, information clean room, data security, and protection, identifying opportunities for product development and differentiation * Collaborate with Designing, Walmart Interface, Information Adventures, Walmart +, and Marketing teams to deliver elite digital character solutions with a strong emphasis on data security and customer protection **Capabilities** * Bachelor's degree required; MBA or higher preferred * 8+ years of experience in Product Management, including at least 2 years of experience working in customer personality or marketing/advertising space; retail industry experience a plus * Quantitative or technical background a plus * Strong business acumen, as well as ability to analyze, issue address, scope technical requirements, and focus on results * Ability to think and act strategically, with a calculated approach * Excellent oral and written communication skills, with demonstrated ability to influence others within and outside the organization * Strong leadership and team management skills, with ability to persuade and inspire teams to deliver results * Proven experience in creating and executing successful product roadmaps and drives * Strong understanding of industry trends, emerging technologies, and market trends in the retail space * Experience with Agile philosophies and project management tools a plus **What We Offer** * Competitive salary and performance-based bonuses * Comprehensive benefits package, including medical, vision, and dental insurance * 401(k) plan, stock purchase, and company-paid life insurance * Paid time off (PTO), including sick leave, parental leave, family care leave, bereavement, and jury duty * Other benefits, including short-term and long-term disability, organization discounts, Military Leave Pay, adoption and surrogacy cost reimbursement, and more **PTO or PPTO** * You'll receive PTO or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive will depend on your work schedule and length of service. It will meet or exceed the requirements of paid sick leave regulations, where applicable. **Live Better U** * arenaflex offers a paid training benefit program, Live Better U, for full-time and part-time employees in Walmart and Sam's Club offices. Programs range from high school completion to four-year college degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are fully paid for by arenaflex. **Qualification Requirements** * Certain benefits may have qualification requirements, which may depend on your work schedule and length of service. Benefits are subject to change and may be dependent on a specific plan or program terms. **Additional Compensation** * Annual or quarterly performance bonuses * Stock options for certain positions * Other benefits, including stock, may be available for specific positions **Minimum Qualifications** * Illustrated below are the expected minimum qualifications for this position. If none are listed, there are no minimum qualifications. **Preferred Qualifications** * Graduate degree in Software Engineering, Designing, Business Organization, or related field and 8 years' experience as a product manager, preferably working on customer-facing, large-scale, highly complex B2B/C products * Administrative experience a plus * We value candidates with a background in creating comprehensive digital experiences, demonstrating expertise in executing Web Content Accessibility Guidelines (WCAG) 2.2 AA principles, assistive technologies, and incorporating digital accessibility seamlessly * The ideal candidate would be familiar with accessibility best practices and join us as we continue to develop accessible products and services adhering to arenaflex's accessibility guidelines and rules for supporting a comprehensive culture **Aces: Business Organization, Experts: PC Designing, Bosses: Software engineering** **Apply Now** Join arenaflex's team of innovators and shape the future of customer-centricity. Apply now to become an Experienced Full Stack Product Manager – Customer Identity and Experience Development. Apply for this job