**Experienced Full Stack Engineering Manager – Customer Support and Services at blithequark**

Are you a seasoned engineering leader with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? Look no further than blithequark, the global marketplace for unique and creative goods. As an Engineering Manager, Customer Support and Services, you will lead a talented team of full-stack engineers in developing and maintaining the tools necessary for delivering a best-in-class support experience for our ever-expanding group of buyers and sellers. **About blithequark** blithequark is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As a member of our team, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all while making a rewarding impact and Keeping Commerce Human. **The Role** As an Engineering Manager, Customer Support and Services, you will be responsible for leading a team of full-stack engineers in delivering exceptional customer experiences. You will work closely with the recruiting team in the end-to-end recruiting process, ensuring that new engineers onboard successfully and have the greatest opportunity to excel at blithequark and their careers. You will also advocate for your team and engineering to raise awareness, ensure inclusion, and drive positive change. **Key Responsibilities** * Lead a team of full-stack engineers ensuring your team achieves excellent results * Work with the recruiting team in the end-to-end recruiting process * Ensure that new engineers onboard successfully and have the greatest opportunity to excel at blithequark and their careers * Advocate for your team and engineering to raise awareness, ensure inclusion, and drive positive change * Establish and maintain an inclusive, respectful, and diverse atmosphere to ensure that all voices are heard * Collaborate with teams across the initiative and the organization to ensure cohesion across projects and roadmaps * Maintain the team's software delivery process, and work closely with partners in Product, Design, Research, Analytics, and Marketing to align on outcomes and develop the plan to deliver value for internal and external users * Facilitate continuous learning and improvement for your team **Qualifications** * Experience leading engineering teams, building products that provide immediate impact and require high reliability * Strong technical background and comfortable using it to steer your team to make decisions that balance short- and mid-term needs * Excellent coach, mentor, and developer of engineers, having led experienced engineers and built a path of opportunities to grow your team seniority over time * Highly collaborative, and enjoy working with other squads that are part of your organization, aiming to shape strategy and make decisions for your team and department * Skilled communicator and leader who is able to adapt your style and level of detail to effectively deliver messages upwards, downwards, and broadly around the company * Value people who are curious, enthusiastic, generous, and responsible **What We Offer** * Salary range: $209,000.00 - $271,000.00 * Equity package * Annual performance bonus * Competitive benefits that support you and your family as part of your total rewards package at blithequark * Opportunity to work with a talented team of engineers and contribute to the development of innovative products and services * Collaborative and dynamic work environment * Flexible work arrangements, including remote work options * Professional development opportunities, including training and mentorship programs * Access to the latest technologies and tools * Recognition and rewards for outstanding performance **Work Environment and Company Culture** blithequark is committed to creating a diverse, equitable, and inclusive workplace that furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. blithequark is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. **How to Apply** If you're interested in joining the team at blithequark, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, blithequark is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. **Additional Information** * Visa sponsorship opportunities may be limited to certain roles and skills. * blithequark supports a variety of work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. * Originally posted on Himalayas. Apply for this job