Experienced Full Stack Data Entry Specialist – Customer Support and Help Desk Operations

At arenaflex, we're dedicated to delivering exceptional customer experiences and fostering a culture of innovation, collaboration, and growth. As a leading player in the private sector, we're committed to upholding our business values and providing unparalleled support to our customers. If you're a motivated and detail-oriented individual with a passion for delivering top-notch customer service, we invite you to as an Experienced Full Stack Data Entry Specialist. About arenaflex arenaflex is a dynamic and forward-thinking organization that empowers its employees to make a meaningful impact.We believe in creating a work environment where every individual feels valued, heard, and empowered to succeed. Our Patron Achievement Community (CFN) team is dedicated to delivering exceptional customer care services to card members through efficient solutions for credit balance refunds, reconciliation, and remediation, protection, and club rewards. Our mission is to provide the world's first-class customer experience every day by resolving card member inquiries effectively. Job Summary We're seeking an Experienced Full Stack Data Entry Specialist to join our CFN team in South Dakota, USA.As a key member of our team, you'll be responsible for processing card member account modifications, credit stability requests, express coins, reconciliation, and remediation, and membership rewards for the US market. You'll work closely with our operations team to provide timely and effective support, ensuring seamless customer experiences. Key Responsibilities * Provide expert knowledge and ongoing support to operations and go-purposeful initiatives * Handle preservation-related queries like stability, declaration, APR, and other preservation requests with integrity and within precise timeframes * Respond to all customer queries in a timely and complete manner, maintaining a customer-first ethos * Supply metrics to colleagues, patrons, and shareholders as per expectations * Highlight issues through feedback and advise adjustments in workflows, methods, provider stages, based on customer demands to meet their desires and ensure first-class service is always provided * Ensure adherence to quality and compliance tips * Assist with new tasks in the directorate * Maintain client pursuits with the pursuits of arenaflex * Communicate effectively, both orally and in writing, to understand and file vital records Qualifications * Any graduate with a minimum of 2-3 years of experience in bank-related operations Desirable Skills and Competencies * Ability to work as a team player, flexible, adaptable, and dependable; excellent interpersonal skills are required * Ability to prioritize and work well under pressure, with unique interest to detail * Robust problem-solving skills * Compliance with arenaflex guidelines and approaches * Proficient in bolthires Excel and Word * Excellent presentation skills * Superb customer service skills, including superior written and verbal communication skills * Primary MS Office skills Technical Competencies/Competencies * Familiarity with systems such as Triumph, CLIC, GSP, IVU, Monocle, and Inexperienced Monitors About arenaflex Benefits At arenaflex, we're committed to supporting the well-being of our colleagues and their loved ones.We prioritize their physical, financial, and mental fitness throughout every stage of life. Our benefits include: * Rewards programs: arenaflex often offers rewards applications, allowing cardholders to earn points for every purchase made using their cards. These points can be redeemed for a range of rewards, including travel, shopping vouchers, and more. * Different gives: cardholders can also access distinct offers and discounts at associate merchants, both online and offline. * Travel benefits: depending on the card, journey-associated benefits may include airport lounge access, travel coverage, and concierge services.* Dining privileges: some arenaflex cards provide unique dining privileges, including discounts at select restaurants or exclusive culinary events. * Club rewards: arenaflex's club rewards application allows cardholders to earn points not only on card spending but also on other activities like travel bookings. * Worldwide recognition: arenaflex cards are widely recognized globally, offering convenience for international travelers. * Customer service: arenaflex is renowned for its top-rate customer service, offering committed support to its cardholders, including assistance with card-associated queries, transactions, and problems.* Security features: arenaflex cards often come with advanced security features to shield against fraud and unauthorized transactions. * Concierge services: some top-rate arenaflex cards may offer concierge services, which can assist with travel bookings, event reservations, and more. * Financial control tools: arenaflex offers online account control tools that allow cardholders to manage charges, set spending limits, and manipulate their bills conveniently. * Company credit card benefits: for businesses, arenaflex can also provide corporate cards with features tailored to the needs of organizations, including rate management tools and reporting.Why Join arenaflex? At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. We offer: * Competitive salary and benefits package * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Access to cutting-edge technology and tools * Flexible work arrangements and work-life balance If you're a motivated and detail-oriented individual with a passion for delivering top-notch customer service, we invite you to apply for this exciting opportunity.Please through our website, and we'll be in touch to discuss your qualifications further. !