**Experienced Full Stack Data Entry Clerk – Help Desk Support for arenaflex**

At arenaflex, we're on a mission to revolutionize the way we work and live. As a leading innovator in the industry, we're always looking for talented individuals who share our passion for excellence and our commitment to making a difference. If you're a detail-oriented, tech-savvy professional with a knack for problem-solving, we want to hear from you! **About arenaflex** arenaflex is a forward-thinking organization that's dedicated to providing cutting-edge solutions to our clients. With a strong presence in Irvine, California, we're proud to be a part of the vibrant Orange County community. Our team is comprised of passionate individuals who are driven by a shared vision of excellence and a commitment to making a positive impact. **Job Summary** We're seeking an experienced Data Entry Clerk to join our Help Desk team on a contract basis. As a key member of our team, you'll be responsible for providing top-notch support to our clients, processing claims online portal tickets, and helping to drive business success. This is a fantastic opportunity to work with a dynamic team, develop your skills, and take your career to the next level. **Key Responsibilities** * Process claims online portal tickets using ServiceNow and CyberArk * Create new accounts and register clients for online portal access * Help to manage and process new tickets that come through the system * Provide exceptional customer service and support to clients * Collaborate with the team to drive business success and meet key performance indicators * Participate in training and professional development opportunities to enhance skills and knowledge **Essential Qualifications** * 2+ years of experience in account creation, customer service, and IT help desk support * Strong understanding of healthcare industry and its related processes * Ability to learn quickly and adapt to new systems and technologies * High school diploma or equivalent * Excellent communication and problem-solving skills * Strong attention to detail and organizational skills **Nice to Have Qualifications** * Experience with ServiceNow and CyberArk * Strong technical skills, including proficiency in Microsoft Office and Google Suite * Familiarity with healthcare industry software and systems * Experience working in a fast-paced, dynamic environment **Skills and Competencies** * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong attention to detail and organizational skills * Ability to learn quickly and adapt to new systems and technologies * Strong technical skills, including proficiency in Microsoft Office and Google Suite **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our team members grow and develop their skills. As a Data Entry Clerk, you'll have access to: * Comprehensive training and professional development opportunities * Mentorship and coaching from experienced team members * Opportunities for career advancement and growth within the company * Access to industry-leading software and technologies * Collaborative and dynamic work environment **Work Environment and Company Culture** arenaflex is a remote-friendly organization that values flexibility and work-life balance. As a Data Entry Clerk, you'll have the opportunity to work from home, with flexible start and end times to suit your needs. Our company culture is built on a foundation of collaboration, innovation, and excellence, and we're committed to creating a positive and inclusive work environment for all team members. **Compensation, Perks, and Benefits** We offer a competitive salary for this role, plus comprehensive benefits, including: * Medical, dental, and vision insurance * HSA, FSA, and DCFSA account options * 401k retirement account access with employer matching * Paid sick leave and/or other paid time off as provided by applicable law * Flexible work arrangements and remote work options * Access to industry-leading software and technologies * Opportunities for career advancement and growth within the company **Ready to Join the arenaflex Team?** If you're a motivated, tech-savvy professional with a passion for excellence, we want to hear from you! Apply now to join our dynamic team and take your career to the next level. Apply for this job